Yes, Microsoft 365 has hosted quarantines. There are two types: user facing where the user gets a digest every day and they can release messages from it and an admin quarantine, where only the tenant admins have access to (usually reserved for malware or other high-risk messages land).
> On May 9, 2024, at 8:09 PM, Jarland Donnell via mailop <mailop@mailop.org> > wrote: > > Hey friends, > > Quick question for you experts. What do you find to be the most common root > cause for reports of emails not being received by Office 365 domains, when > you can confirm conclusively that Microsoft accepted the email? Obviously > spam folder delivery should rank high, but what else? Are there admin > settings for Office 365 organizations that result in emails being accepted by > their servers but not delivered to the recipients? Maybe quarantined > somewhere? > > We hear it often but we've never had a failed test to Outlook/Hotmail/O365, > and yet still people open support tickets making claims that we failed to > deliver the emails. We rarely hear back from them after asking them to tell > their recipient to contact their IT department about it. So I feel a bit in > the dark as to what other things to suggest beyond: > > 1. Check spam folder > 2. Contact IT dept > > I sure would like to have more clear and direct suggestions in my arsenal. > > Jarland > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
