On Sun 16/Jan/2022 17:29:21 +0100 Jarland Donnell via mailop wrote:
They do want to reserve it for themselves and it's not unreasonable. If you own
IP space it is your job to ensure that it isn't abused. If you give up the
receiving of abuse complaints and give it to your customer instead, and you
don't receive the complaints as a result, then you won't be aware if your
customer is violating important policies. That's a big trust relationship, and
it's reasonable to not trust the reputation of your business to people you
don't employ.
That contrasts with some statements upthread, such as:
On Fri 14/Jan/2022 02:11:01 +0100 Grant Taylor via mailop wrote:
I made sure that I received a copy of anything and everything that was sent to
abuse@, postmaster@, and hostmaster@ for any of the domains that ran through my
servers. I *REQUIRED* it as a condition of using my servers.
On Fri 14/Jan/2022 05:24:41 +0100 Scott Mutter via mailop wrote:
You can't expect me to know that you're receiving unwanted emails from my
server's IP if you do not tell me.
Anyway, sending mail to one party doesn't prevent sending to the other as well.
When I find multiple abuse addresses in RDAP, I report to all of them. I
think everybody else does so.
If you really want to take ownership of IP space, you will want to secure your
own IP block. For example, in the US that is done through ARIN. ARIN was kind
enough to give us the space that we needed to run our business, it has made
things quite a bit simpler to manage.
I'm not clear what you mean by "secure your own IP block".
Besides, for the mxroute address you wrote from, 149.28.56.236, I find an abuse
address of ab...@vultr.com, which looks like your ISP's.
Best
Ale
--
On 2022-01-16 05:55, Alessandro Vesely via mailop wrote:
On Fri 14/Jan/2022 06:23:56 +0100 Jay Hennigan via mailop wrote:
On 1/13/22 20:24, Scott Mutter via mailop wrote:
The issue is that big name mail service providers, like Gmail, Microsoft,
Yahoo - do not offer a way to get effective feedback loops.
Have you done the following? This is a very basic first step.
1. Go to https://www.whois.com
2. Enter the IP address of your mail server.
3. Verify at OrgAbuseName, OrgAbusePhone, and OrgAbuseEmail point to you. If
not, fix it so that they do. You may need to contact your ISP to have them
SWIP your subnet to you.
I've tried it for years, there seems to be no way to get that. Now
that I'm changing IPs (not ISP), I'm gonna try again, but I doubt I'll
get it.
And I see that several replies to abuse reports contain the phrase "We
forwarded to our customer...". It seems like ISPs want to reserve to
themselves the burden of receiving complaints.
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