If you want a human, you *MUST* reply to the emails. Aloha, Michael. -- Michael J Wise Microsoft Corporation| Spam Analysis "Your Spam Specimen Has Been Processed." Got the Junk Mail Reporting Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?
From: Scott Southard <scott.south...@intercom.io> Sent: Wednesday, January 16, 2019 12:16 PM To: Michael Wise <michael.w...@microsoft.com> Cc: Benjamin BILLON <bbil...@splio.com>; mailop <mailop@mailop.org> Subject: Re: [mailop] Microsoft Support System Down? I know that the auto-responses indicate that replying to them won't work, but I've had success replying directly to those with the common keywords. On Wed, Jan 16, 2019 at 2:08 PM Michael Wise via mailop <mailop@mailop.org<mailto:mailop@mailop.org>> wrote: I’m not in a position to comment … ☹ But others have been informed of y’all’s concerns. Aloha, Michael. -- Michael J Wise Microsoft Corporation| Spam Analysis "Your Spam Specimen Has Been Processed." Got the Junk Mail Reporting Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ? From: mailop <mailop-boun...@mailop.org<mailto:mailop-boun...@mailop.org>> On Behalf Of Benjamin BILLON Sent: Tuesday, January 15, 2019 10:14 PM To: mailop <mailop@mailop.org<mailto:mailop@mailop.org>> Subject: Re: [mailop] Microsoft Support System Down? Seems really on&off. People reported a few days ago that yay, they finally got answers to their requests. Your message indicates it's not "solved", but it's been like that for months. I guess the best (and most awful) way would be to open a new ticket if there's no feedback after 24 hours (given them some margin out of the 8h SLA) -- Benjamin From: mailop <mailop-boun...@mailop.org<mailto:mailop-boun...@mailop.org>> On Behalf Of Christina Hoheisel via mailop Sent: mercredi 16 janvier 2019 02:08 To: mailop@mailop.org<mailto:mailop@mailop.org> Subject: [mailop] Microsoft Support System Down? Hello Everyone, For the past couple weeks we've noticed an issue with Microsoft's support system. After submitting a new support request, we receive the auto-response message noting that the ticket has been received and we should expect to receive a response within 8 hours (like normal), but then we never actually receive a response. The first time we noticed this happening was at the end of December and the issue still persists. Is anyone else having luck with getting through to Microsoft support right now? I appreciate your help with this. Thanks, Christina -- Christina Hoheisel Technical Account Manager SparkPost<http://sparkpost.com/> _______________________________________________ mailop mailing list mailop@mailop.org<mailto:mailop@mailop.org> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
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