Have seen this too. Our CEO triggered an FBL from Microsoft. The email was sent from our corporate mail server... He kept wondering why he would no longer be able to forward anything to his hotmail account. That was fun.
David On 15 November 2017 at 19:45, Nick Schafer <n...@mailgun.com> wrote: > Thanks all! Very helpful and inline with what I was thinking! > > Nick Schafer > Technical Account Manager, Mailgun <http://www.mailgun.com/> > Add me on LinkedIn > <https://www.linkedin.com/in/nicholas-schafer-6a0a3753/> > > On Wed, Nov 15, 2017 at 12:27 PM, Ken O'Driscoll <k...@wemonitoremail.com> > wrote: > >> On Wed, 2017-11-15 at 11:56 -0600, Nick Schafer wrote: >> > My question is, is there anything that could inadvertently trigger a >> spam >> > complaint for a recipient without their knowing? My hunch is some sort >> of >> > mailbox add on or something to that extent but wanted to hear others >> > thoughts. >> > >> > Of course, the recipient may have accidentally clicked "spam" or "junk" >> > and they just forgot :) >> >> Some users hit "spam" when they want to unsubscribe, others when they want >> to move a mail out of their inbox. >> >> Some users also consider their trash folder to be a valid place for >> storing >> previous correspondence. >> >> The user in question could also have created an automatic filter that >> matched a particular key word and marked those emails as spam. >> >> Bottom line is that you don't know what they're doing, how they use email >> or how a mailbox provider will treat some of their actions (particularly >> automated ones). >> >> Occasional false positives are part of the course. >> >> Ken. >> >> -- >> Ken O'Driscoll / We Monitor Email >> t: +353 1 254 9400 | w: www.wemonitoremail.com >> >> Need to understand deliverability? Now there's a book: >> www.wemonitoremail.com/book >> >> >> _______________________________________________ >> mailop mailing list >> mailop@mailop.org >> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >> > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > -- -- My opinion is mine.
_______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
