On Wed, 2017-11-15 at 11:56 -0600, Nick Schafer wrote: > My question is, is there anything that could inadvertently trigger a spam > complaint for a recipient without their knowing? My hunch is some sort of > mailbox add on or something to that extent but wanted to hear others > thoughts. > > Of course, the recipient may have accidentally clicked "spam" or "junk" > and they just forgot :)
Some users hit "spam" when they want to unsubscribe, others when they want to move a mail out of their inbox. Some users also consider their trash folder to be a valid place for storing previous correspondence. The user in question could also have created an automatic filter that matched a particular key word and marked those emails as spam. Bottom line is that you don't know what they're doing, how they use email or how a mailbox provider will treat some of their actions (particularly automated ones). Occasional false positives are part of the course. Ken. -- Ken O'Driscoll / We Monitor Email t: +353 1 254 9400 | w: www.wemonitoremail.com Need to understand deliverability? Now there's a book: www.wemonitoremail.com/book _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
