This wouldn't apply in my case but I have seen people simply blacklist a provider and say "if you want to sign up for our service use another email address to sign up"
Companies like yahoo that provide "free" email service rely on ad revenue and wanna keep their customers Sent from my BlackBerry 10 smartphone. Original Message From: Benoit Panizzon Sent: Thursday, November 17, 2016 8:36 AM To: John Levine Cc: mailop@mailop.org Subject: Re: [mailop] Yahoo blacklist removal Hi John > OK, they look at the problem and see no evidence that it's one that > any customers care about. Ticket closed. Agreed, if this is the case. But in Dave's case they see: * Our customers cannot receive email from this IP because we do blacklist them. * The owner of the range has change, so we probably blacklist them because of the previous owner, we can do something about. So they should not just close the ticket. I see 'closing ticket because you are not a customer' very often while reporting abuse. It could be similar to: Hey [insert big vendor here] I found a vulerability in your [insert application name] that (one if your customer|you offer as a cloud service) is running on the IP address [insert ip here] which can be exploited remotely to DDOS/Spam victims on the internet. Would I expect to get a reply on the lines: Please provide your serial number and a proof of purchase of [insert application name], else we cannot open a trouble ticket for you. But this is indeed the reply I often get. -- -Benoît Panizzon- -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
