Google has a great API to access mailboxes on Gmail and Google Apps and we use 
it successfully to search and retrieve DMARC reports.


However, we think this is not a scalable solution for role accounts. And 
totally unsuited for collecting bounces, something we also see in the wild.

Maarten
Postmastery

> On 28 jun. 2016, at 19:13, Steve Atkins <st...@blighty.com> wrote:
> 
> 
>> On Jun 28, 2016, at 8:10 AM, Benoit Panizzon <benoit.paniz...@imp.ch> wrote:
>> 
>> Hello
>> 
>> Operating the experimental future SWINOG Spamtrap development and Spam
>> Reporting infrastructure I often come across the problem, that many
>> abuse desks have their abuse contact address hosted by Google.
> 
>> Unfortunately Google does not know about ARF Reports and very quickly
> 
> Someone hosting on Google Apps probably has no way to read ARF reports,
> let alone handle them with the automation needed to make sense of bulk
> ARF feeds.
> 
>> considers an email spam, if it contains parts (headers) of an actual
>> spam mail.
>> 
>> I have been trying to contact ab...@google.com on several times about
>> this exact issue, but never got any reaction.
> 
> Anyone hosting their email on google apps isn't particularly interested in
> abuse reports at all, let alone unsolicited bulk reports of the type I presume
> you're sending.
> 
> Stop sending reports to anyone hosted by google. Possibly offer a way for
> those users to register an alternate reporting address. Move on.
> 
> Spending effort to send abuse reports to recipients who aren't going to
> do anything with them is effort you could more usefully spend elsewhere.
> 
> Cheers,
>  Steve
> 
> 
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