Further, if Google is rejecting your reports, in all likelihood the abuse admin has already heard about it from Google. Or the offending individual account is already locked.
Worth noting many .edu domains have moved to Google Apps. Doesn't mean they aren't interested in abuse reports, but there are things one gives up when going this route ;-) Best regards, -- Cal Frye, www.calfrye.com /Be an Internet Sceptic/ Stop. Think. Connect. www.stopthinkconnect.org - Be at least as safe on the Internet as you are crossing the street! "Wine is but single broth, ale is meat, drink, and cloth." ---16th c. English Proverb. > Steve Atkins <mailto:st...@blighty.com> > June 28, 2016 at 1:13 PM >> On Jun 28, 2016, at 8:10 AM, Benoit Panizzon <benoit.paniz...@imp.ch> wrote: >> >> Hello >> >> Operating the experimental future SWINOG Spamtrap development and Spam >> Reporting infrastructure I often come across the problem, that many >> abuse desks have their abuse contact address hosted by Google. > >> Unfortunately Google does not know about ARF Reports and very quickly > > Someone hosting on Google Apps probably has no way to read ARF reports, > let alone handle them with the automation needed to make sense of bulk > ARF feeds. > >> considers an email spam, if it contains parts (headers) of an actual >> spam mail. >> >> I have been trying to contact ab...@google.com on several times about >> this exact issue, but never got any reaction. > > Anyone hosting their email on google apps isn't particularly interested in > abuse reports at all, let alone unsolicited bulk reports of the type I presume > you're sending. > > Stop sending reports to anyone hosted by google. Possibly offer a way for > those users to register an alternate reporting address. Move on. > > Spending effort to send abuse reports to recipients who aren't going to > do anything with them is effort you could more usefully spend elsewhere. > > Cheers, > Steve > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > Benoit Panizzon <mailto:benoit.paniz...@imp.ch> > June 28, 2016 at 11:10 AM > Hello > > Operating the experimental future SWINOG Spamtrap development and Spam > Reporting infrastructure I often come across the problem, that many > abuse desks have their abuse contact address hosted by Google. > > Unfortunately Google does not know about ARF Reports and very quickly > considers an email spam, if it contains parts (headers) of an actual > spam mail. > > I have been trying to contact ab...@google.com on several times about > this exact issue, but never got any reaction. > > n...@google.com on the other hand is very responsible, but the employees > there just tell me they have no clue who to contact about that issue > within their company. > > So hopefully somebody from google is reading here or could point me in > the right direction in trying to persuade google to switch their > anti-spam rules to accept MIME-Type: message/feedback-report in > combination with possibly the word 'abuse' in the email body and not > block such emails as spam. > > Most recent sample: > > <ab...@cloudflare.com>: host aspmx.l.google.com[2a00:1450:400c:c06::1a] > said: 550-5.7.1 [2001:4060:1:1001::12:132 12] Our system has > detected that this 550-5.7.1 message is likely unsolicited mail. To > reduce the amount of spam sent 550-5.7.1 to Gmail, this message has > been blocked. Please visit 550 5.7.1 > https://support.google.com/mail/answer/188131 for more information. > s17si1188225wmd.135 - gsmtp (in reply to end of DATA command) > > From: abuse-arf-ro...@imp.ch > To: ab...@cloudflare.com > Subject: Abuse report about managesubscriber-187.com > Date: Tue, 28 Jun 2016 17:01:32 +0200 > X-Mailer: MIME-tools 5.505 (Entity 5.505) > > [arf.txt message/feedback-report (188 Bytes)] > > Dear ab...@cloudflare.com > > We found your address in the contact-database abusix.org. Should the > data be incorrect, please read further down this message. > > [and so on...] > > > -Benoît Panizzon-
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