Thanks again to Robert and Bill!

The problem finally resolved when I changed the ports that had always worked until today (995, 465) to 993 & 587.



On 30 Sep 2020, at 16:34, Ken Pope wrote:

Thanks so much!  I've shut off the other mail clients until this
problem can be solved.

As you suggested, I used the "take account online" function, which
turned the source account back from red to black, and all the folders
underneath back to black from gray. (Thanks, again!)

However, though I can still send, the inbox does not download incoming
mail.

And as the source account was trying to refresh, the following message
popped up:

[begin pop-up]

IMAP problem for "k...@kenpope.com" account
MailMate encountered the following error: "Warning: Non-standard
response treated like NO (response: "Disconnected for inactivity.",
command: "").".
Mailbox: "INBOX/Sent".

Retry   Take Account Offline   Try Later

[end pop-up]

Any further steps I could take to solve the problem?

Ken


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