On 30 Sep 2020, at 14:40, Ken Pope wrote:

I’m using MM 1.13.2 (5673) on Catalina 10.15.7. Everything perfect until a few hours ago when: (a) although I can send mail, new mail doesn’t appear in my inbox; (b) my account (k...@kenpope.com) under “sources” turned red, and all the boxes under it went from black to light gray; & (c) although new mail doesn’t appear in the inbox, it *does* appear under “sources” if I highlight the red source account.

Does the account and its folders all have "(offline)" appended to their names in the Sources list?

Have you tried selecting the account and using 'Mailbox->Take "[accountname]" Online'?

Although MM is my main client, I have 4 others (Mail, GyazMail, Airmail, & Postbox) that I use solely to download mail and provide backups—the k...@kenpope.com continues to download and appear in their inboxes.

Any idea about what’s gone wrong and how I can fix it?

One possibility with so many clients accessing the same account is that you're hitting a server-side limit on simultaneous connections, either from the same IP or to the same account. MM usually pops up an alert when that happens, especially with per-account limits (which look like authentication errors) but when the connection is simply ignored at the network level there may be no useful reason to do anything beyond offlining the account and turning it red.

--
Bill Cole
b...@scconsult.com or billc...@apache.org
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Not Currently Available For Hire
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