Thanks so much! I've shut off the other mail clients until this problem can be solved.
As you suggested, I used the "take account online" function, which turned the source account back from red to black, and all the folders underneath back to black from gray. (Thanks, again!) However, though I can still send, the inbox does not download incoming mail. And as the source account was trying to refresh, the following message popped up: [begin pop-up] IMAP problem for "k...@kenpope.com" account MailMate encountered the following error: "Warning: Non-standard response treated like NO (response: "Disconnected for inactivity.", command: "").". Mailbox: "INBOX/Sent". Retry Take Account Offline Try Later [end pop-up] Any further steps I could take to solve the problem? Ken On Wed, 30 Sep 2020 15:41:57 -0400, Bill Cole wrote: > On 30 Sep 2020, at 14:40, Ken Pope wrote: > >> I’m using MM 1.13.2 (5673) on Catalina 10.15.7. Everything perfect >> until a few hours ago when: (a) although I can send mail, new mail >> doesn’t appear in my inbox; (b) my account (k...@kenpope.com) under >> “sources” turned red, and all the boxes under it went from black >> to light gray; & (c) although new mail doesn’t appear in the inbox, >> it *does* appear under “sources” if I highlight the red source >> account. > > Does the account and its folders all have "(offline)" appended to > their names in the Sources list? > > Have you tried selecting the account and using 'Mailbox->Take > "[accountname]" Online'? > >> Although MM is my main client, I have 4 others (Mail, GyazMail, >> Airmail, & Postbox) that I use solely to download mail and provide >> backups―the k...@kenpope.com continues to download and appear in >> their inboxes. >> >> Any idea about what’s gone wrong and how I can fix it? > > One possibility with so many clients accessing the same account is > that you're hitting a server-side limit on simultaneous connections, > either from the same IP or to the same account. MM usually pops up an > alert when that happens, especially with per-account limits (which > look like authentication errors) but when the connection is simply > ignored at the network level there may be no useful reason to do > anything beyond offlining the account and turning it red. > > -- > Bill Cole > b...@scconsult.com or billc...@apache.org > (AKA @grumpybozo and many *@billmail.scconsult.com addresses) > Not Currently Available For Hire > _______________________________________________ > mailmate mailing list > mailmate@lists.freron.com > https://lists.freron.com/listinfo/mailmate _______________________________________________ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
