Thanks Robert, this one fixed it on her computer. A very handy trick to know if it ever happens again. Really appreciate everyone's help with this. Jonathan Mosen Mosen Consulting Blindness technology eBooks, tutorials and training http://Mosen.org
On 27/11/2013, at 8:11 am, ROBERT CARTER <nc5rn...@gmail.com> wrote: > Hi Jonathan, > > Simply hold down the command key and tap the left or right arrow a couple of > times. For some reason, this makes the expansion start working again. > > Robert Carter > > > On Nov 25, 2013, at 9:27 PM, Jonathan Mosen <jmo...@mosen.org> wrote: > >> Hi everyone, I'm stumped by an issue my partner is having on her Macbook Air >> and wonder if anyone can tell me what I'm missing? >> When I'm in a list of email messages grouped by conversation, pressing >> right-arrow on my Air expands that conversation and lets me down-arrow >> through the individual messages. But on my partner's computer, group by >> conversation is selected in the View Menu, and conversations are collapsed. >> When we press right-arrow to expand the conversation, we get the error ding. >> I've tried enabling and disabling the toolbar, hiding and showing the >> mailbox list, and all kinds of other stuff, but no matter what I do I can't >> get right-arrow to expand the conversations. Yes, quick-nav is definitely >> off, and I've tried both interacting with the table and not. I can't >> immediately see a difference between my system and hers and it works for me >> and not for her. We're both running Mavericks. >> Anyone got any ideas? >> Thanks. >> Jonathan Mosen >> Mosen Consulting >> Blindness technology eBooks, tutorials and training >> http://Mosen.org >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/groups/opt_out.
