Terrific. Thanks so much.
On Sep 10, 2013, at 9:17 AM, Anne Robertson <a...@anarchie.org.uk> wrote:

> Hello Christine,
> 
> To repair permissions:
> • Open the Utilities folder (Cmd-Shift-u) and locate Disk Utility;
> • Open Disk utility and select your hard drive in the table (normally it will 
> be the second item);
> • Navigate right to First Aid and select it;
> • Navigate down to Repair Disk Permissions and click it.
> You can follow the repair process by navigating up to Results and interacting 
> with that table.
> 
> To reinitialise the PRAM:
> 
> • Shut down your computer;
> • hold down the following keys: Option, Command, letter "r" and letter "p";
> • Press the Power button once, but keep holding down the four keys until 
> you've heard the start up chime four times;
> • Release the four keys and the machine will boot as usual.
> 
> Cheers,
> 
> Anne
> 
> 
> On 10 Sep 2013, at 14:56, Christine Grassman <cgrassman1...@gmail.com> wrote:
> 
>> Thank you. I am vigilant about the first two suggestions -- the third is the 
>> one I did when I had trouble last time, but I can't find the steps on how to 
>> do it because searching has become a nightmare because of the "busy" 
>> situation. I don't know anything about how to do the fourth suggestion. Tips 
>> appreciated.
>> Christine
> 
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