Hello Christine, To repair permissions: • Open the Utilities folder (Cmd-Shift-u) and locate Disk Utility; • Open Disk utility and select your hard drive in the table (normally it will be the second item); • Navigate right to First Aid and select it; • Navigate down to Repair Disk Permissions and click it. You can follow the repair process by navigating up to Results and interacting with that table.
To reinitialise the PRAM: • Shut down your computer; • hold down the following keys: Option, Command, letter "r" and letter "p"; • Press the Power button once, but keep holding down the four keys until you've heard the start up chime four times; • Release the four keys and the machine will boot as usual. Cheers, Anne On 10 Sep 2013, at 14:56, Christine Grassman <cgrassman1...@gmail.com> wrote: > Thank you. I am vigilant about the first two suggestions -- the third is the > one I did when I had trouble last time, but I can't find the steps on how to > do it because searching has become a nightmare because of the "busy" > situation. I don't know anything about how to do the fourth suggestion. Tips > appreciated. > Christine -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/groups/opt_out.