Hi Esther,

As always, thanks.  Happily I think I can find a pair of eyeballs to help me do 
this.
Cheers,
Donna
On Jul 16, 2013, at 4:59 PM, Esther <mori...@mac.com> wrote:

> H Donna,
> 
> If you were really just getting started in your set up, then the easiest 
> thing to do is to get sighted assistance, and boot into single-user mode by 
> holding down the "s" key when you power up your Mac.  VoiceOver will not work 
> in singlenuser mode. If you don't feel confident doing this by yourself, and 
> you have a record of the receipt from a local Apple Store or online direct 
> purchase which records the serial number of the machine and you as the buyer, 
> you may be able to take the machine into your local Apple Store, along with 
> your documentation and  photo identification, and have them do the recovery 
> for you.  This used to easier on older operating systems like Snow Leopard, 
> because you could just delete the hidden file that indicated an initial setup 
> had been done, and then reboot your machine and proceed exactly as though you 
> had just turned on your Mac for the first time.  
> 
> Try the instructions that Alex pointed you to.
> 
> HTH.  Cheers,
> 
> Esther,
> 
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