Basically, there is a certification process that is handled directly by
Apple. The three major exams are for Mountain Lion Essentials, Mountain Lion
Server Essentials and Mac Hardware Essentials. Only authorized Certified
Training Centers can administer these exams.
There are a few ways to approach the exam. It is entirely up to the person
to decide. Of course, if you are serious about taking and passing the exam,
then you will need to commit yourself to a good 2 to 4 months of preparation
and study to take the exam.
1. There is an Apple Pro Training series that can be purchase via iBooks or
through
www.peachpitpress.com
If you wanted to take the Mountain Lion Essentials exam, you would purchase the
guide for that exam. Kevin White is the author. It is a 2300 page guide in
iBooks. It covers 30 lessons and includes tasks that you should carry out on a
test machine or on an external HD you can install a test OS. Read the guide,
learn the questions at the end of each lesson and take plenty of notes.
2. For the iDevices, there is an app, Revise IT, which is truly valuable.
There are study questions and simulated exams. I can't recommend that app
enough.
3. Don't waste your time buying test kits and such online. The guide and
Revise IT will be all you will need.
4. Find an ACTC that can give you the exam and offer a reader. You cannot take
it on your own online. There are screen shots you will need to have described
to you. There is no way around that, unfortunately.
The guide is about $39, the iDevice App was, I think, free, and the exam is
$200 to take.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com
APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Apr 10, 2013, at 1:36 PM, Kawal Gucukoglu <kawa...@me.com> wrote:
> So is Johnd, he is also certified. He is in the United States too. I've
> forgotten what his email address is, but I'm sure you can find out from
> someone else on list.
>
> Kawal.
> On 10 Apr 2013, at 03:38 PM, Christopher Kchao <cskc...@gmail.com> wrote:
>
>> Hi,
>> Assuming he's on list, consider reaching out to John Panares. If I
>> understand correctly, he's now a certified support specialist here in the
>> States. He's a very knowledgable resource and would probably be able to give
>> you some info on how to get the ball rolling with becoming certified.
>>
>> On Apr 10, 2013, at 8:26 AM, Sandi Jazmin Kruse <sandi1...@gmail.com> wrote:
>>
>>> hi brand.
>>> Why not just start over skype, as far as i know unless you have other
>>> rules in sa, you dont need too be certified too help other human
>>> beings.
>>>
>>>
>>> sandi
>>>
>>>
>>>
>>> On 4/10/13, Eric Oyen <eric.o...@gmail.com> wrote:
>>>> well,
>>>> if you were in the states, it would be easier. I know of several totally
>>>> blind people who do such work for apple (generally in apple stores). 2 are
>>>> in phoenix arizona. If you have a strong local blind organization (like the
>>>> US NFB) then you might be able to convince apple locally that it would be
>>>> in
>>>> their best interests to help. you might also contact the apple HQ here in
>>>> the states.
>>>>
>>>> -eric
>>>>
>>>> On Apr 10, 2013, at 5:54 AM, Brandt wrote:
>>>>
>>>>> Hi there folks,
>>>>>
>>>>> I am working to become a fully qualified Apple support agent/trainer,
>>>>> however, the local representatives of Apple (Core group) refuse to give
>>>>> the necessary training unless you work for them. I have supplied them with
>>>>> my curriculum vitae several months ago, but have received no reply
>>>>> whatsoever.
>>>>>
>>>>> Does anybody know of any other way to become a qualified Apple technical
>>>>> support agent/trainer? If such a method exist, preferably online, please
>>>>> let me know. This is intensely frustrating to me, wanting to help the
>>>>> local blind community, but not being able to do to lack of the necessary
>>>>> qualifications.
>>>>>
>>>>> The South African blind computer user is basically stuck using Windows at
>>>>> this point in time due to the lack of necessary training facilities and
>>>>> personnel.
>>>>>
>>>>> Warm regards,
>>>>>
>>>>> Brandt Steenkamp
>>>>>
>>>>> Sent from my macbook pro
>>>>>
>>>>> Contact me:
>>>>>
>>>>> Mobile/iMessage/WatsApp: +27781205013
>>>>>
>>>>> Email: brandt.steenk...@gmail.com
>>>>>
>>>>> My ring to Skype:
>>>>> California, United States
>>>>> +(1)760-5140161
>>>>> Extension 512
>>>>> Cape Town, South Africa
>>>>> +(27)213-002317
>>>>> Extension 161
>>>>> Johannesburg, South Africa
>>>>> +(27)105-002316
>>>>> Extension 170
>>>>>
>>>>> Skype: Brandt.steenkamp007
>>>>>
>>>>> SIP: 5500...@spokn.com
>>>>>
>>>>> Twitter: brandtsteenkamp
>>>>>
>>>>>
>>>>> --
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