Cheree Heppe here:
Sometimes, theory is less effective than task based, hands on examples.

Regards,
Cheree Heppe


Sent from my iPhone

On 03/06/2012, at 20:47, Chris Gilland <clgillan...@gmail.com> wrote:

> okay… I really could use you awls help.
> 
> I myself am also a Mac voiceover trainer. I have a student who is starting 
> from ground one. to the best of my knowledge, I do not believe that she even 
> knew what voiceover was left alone how to use it until I told her of its 
> existence. she is doing great, however now we're to the point where I am 
> trying to help her learn the concept of interacting with certain items. at 
> this point, she is following behind miserably. I'm not saying that it's her 
> fault, it's probably the way that I am presenting it to her. I honestly am 
> not sure how else to make this easier. I have tried literally almost every 
> analogy underneath the sun. I tried explaining to her that voiceover works 
> very hierarchically. to her, that made entirely no sense. she somewhat gets 
> the concept when interacting with tables, but that's about as far as it goes. 
> even then, I can tell that her concept on the matter is very hazy. I told her 
> also to think of a bookshelf with three or four ring binders if she wanted to 
> get to the third binder, and then look at the 15th page within that binder, 
> she would first have to cross over the first and second binder without even 
> looking inside of them. then, once at the third binder, she could then open 
> it up, and then flip to the 15th page. I tried explaining to her that 
> interacting with items on voiceover is much the same. you have an item where 
> your voiceover cursor sits. you can either use voice over navigation to pass 
> right over the items, or you can climb a level down and see what is 
> underneath that item, by interacting with it. her exact words when I said 
> this work: "okay, now you really lost me! " I am pretty much out of options. 
> I don't know what else to tell her to try. I am determined to help her. 
> However, it seems like until we get past this concept, voiceover is going to 
> be very hard for her to use. whether she uses keyboard commander, trackpad 
> commander, or for that mind, even quick nap, she's going to need to know the 
> concept of what it means to interact. There's just no other way around it. 
> she does not have any learning disabilities, so it kind of surprises me that 
> all of my other students catch on to this pretty quickly, yet she is not. I 
> have asked her specifically to tell me what she does not understand about the 
> concept, however she is not able to articulate what exactly it is that she 
> does not understand about the concept. I think a lot of it too, is the fact 
> that she is barely even practicing. I give her certain exercises to try 
> throughout the day, and every time I do, next time we get together, I asked 
> her if she practiced, and she very truthfully tells me know. I have had 
> absolutely nothing to practice with, even though she is fully aware that I 
> gave her an assignment. I do not know how she ever is going to learn if she 
> keeps not practicing. I understand her getting frustrated, but when I am 
> genuinely trying to help her in any way form or shape that I can, I would 
> expect for her to at least have enough respect to put forth a bit of effort. 
> I just wonder how much of this is that she really doesn't understand, versus 
> how much of it is she really seriously is just not trying. I do not want to 
> be rude to her, however when I see that she is making no progress at all, and 
> that it's obvious by her admission, that she is not practicing, what the hell 
> more am I supposed to do? pardon the language, but this is extremely 
> frustrating. what do you all who are also trainers do when you have students 
> like this, is simply either one do not get the concept of something, or 
> simply click do not try and it's very obvious that they are illustrating 
> their lack of effort. this student has had her state lend her a MacBook for 
> three weeks. This means she only has that amount of time to learn. We are 
> extremely early in the three-week process, however, I won't hurt to get the 
> most out of this that she possibly can. most of the things that we already 
> have learned, she is also forgetting almost constantly. No, I do not expect 
> for her to learn all of these things in one night, absolutely not! however, I 
> know that she would be remembering way more than she is if she were willing 
> to sit down for at least 15 minutes a day in practice. She does not seem to 
> even be given me that much. what would be the best thing to do? I do not want 
> to be rude to her, but I also need to let her know I'm very certain terms, 
> but I cannot continue this training with her, if she is not going to do her 
> part. my responsibility is to train and be patient, her responsibility is to 
> practice. maybe I am very strict of a teacher, but I know her potential. I 
> know that she can get this. She just has to be willing to try. don't get me 
> wrong, I am seeing some effort, just not very much. when we stepped a bit out 
> of her comfort zone, she refuses to continue. 
> 
> any advice on how to handle this from a trainer's perspective would be most 
> greatly appreciated. I'm completely at a loss as to what else to do.
> 
> thanks.
> 
> by the way, sorry for all of the typos in this message. I am dictating this 
> using Siri on my iPhone. frankly in my opinion, she is doing a horrible job 
> tonight!
> 
> Chris.
> 
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