okay… I really could use you awls help.

I myself am also a Mac voiceover trainer. I have a student who is starting from 
ground one. to the best of my knowledge, I do not believe that she even knew 
what voiceover was left alone how to use it until I told her of its existence. 
she is doing great, however now we're to the point where I am trying to help 
her learn the concept of interacting with certain items. at this point, she is 
following behind miserably. I'm not saying that it's her fault, it's probably 
the way that I am presenting it to her. I honestly am not sure how else to make 
this easier. I have tried literally almost every analogy underneath the sun. I 
tried explaining to her that voiceover works very hierarchically. to her, that 
made entirely no sense. she somewhat gets the concept when interacting with 
tables, but that's about as far as it goes. even then, I can tell that her 
concept on the matter is very hazy. I told her also to think of a bookshelf 
with three or four ring binders if she wanted to get to the third binder, and 
then look at the 15th page within that binder, she would first have to cross 
over the first and second binder without even looking inside of them. then, 
once at the third binder, she could then open it up, and then flip to the 15th 
page. I tried explaining to her that interacting with items on voiceover is 
much the same. you have an item where your voiceover cursor sits. you can 
either use voice over navigation to pass right over the items, or you can climb 
a level down and see what is underneath that item, by interacting with it. her 
exact words when I said this work: "okay, now you really lost me! " I am pretty 
much out of options. I don't know what else to tell her to try. I am determined 
to help her. However, it seems like until we get past this concept, voiceover 
is going to be very hard for her to use. whether she uses keyboard commander, 
trackpad commander, or for that mind, even quick nap, she's going to need to 
know the concept of what it means to interact. There's just no other way around 
it. she does not have any learning disabilities, so it kind of surprises me 
that all of my other students catch on to this pretty quickly, yet she is not. 
I have asked her specifically to tell me what she does not understand about the 
concept, however she is not able to articulate what exactly it is that she does 
not understand about the concept. I think a lot of it too, is the fact that she 
is barely even practicing. I give her certain exercises to try throughout the 
day, and every time I do, next time we get together, I asked her if she 
practiced, and she very truthfully tells me know. I have had absolutely nothing 
to practice with, even though she is fully aware that I gave her an assignment. 
I do not know how she ever is going to learn if she keeps not practicing. I 
understand her getting frustrated, but when I am genuinely trying to help her 
in any way form or shape that I can, I would expect for her to at least have 
enough respect to put forth a bit of effort. I just wonder how much of this is 
that she really doesn't understand, versus how much of it is she really 
seriously is just not trying. I do not want to be rude to her, however when I 
see that she is making no progress at all, and that it's obvious by her 
admission, that she is not practicing, what the hell more am I supposed to do? 
pardon the language, but this is extremely frustrating. what do you all who are 
also trainers do when you have students like this, is simply either one do not 
get the concept of something, or simply click do not try and it's very obvious 
that they are illustrating their lack of effort. this student has had her state 
lend her a MacBook for three weeks. This means she only has that amount of time 
to learn. We are extremely early in the three-week process, however, I won't 
hurt to get the most out of this that she possibly can. most of the things that 
we already have learned, she is also forgetting almost constantly. No, I do not 
expect for her to learn all of these things in one night, absolutely not! 
however, I know that she would be remembering way more than she is if she were 
willing to sit down for at least 15 minutes a day in practice. She does not 
seem to even be given me that much. what would be the best thing to do? I do 
not want to be rude to her, but I also need to let her know I'm very certain 
terms, but I cannot continue this training with her, if she is not going to do 
her part. my responsibility is to train and be patient, her responsibility is 
to practice. maybe I am very strict of a teacher, but I know her potential. I 
know that she can get this. She just has to be willing to try. don't get me 
wrong, I am seeing some effort, just not very much. when we stepped a bit out 
of her comfort zone, she refuses to continue. 

any advice on how to handle this from a trainer's perspective would be most 
greatly appreciated. I'm completely at a loss as to what else to do.

thanks.

by the way, sorry for all of the typos in this message. I am dictating this 
using Siri on my iPhone. frankly in my opinion, she is doing a horrible job 
tonight!

Chris.

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