Hi Rose,

I think there's a reason why we've been seeing a lot of posts about the way 
Skype 5 works recently, including the thread Mike Busboom started about 
accessing the camera.  A lot of people really don't like the new version.  
Here's a link to the recent article at TidBITS:
"Skype 5 for Mac: a Huge Step Backwards" by Lukas Mathis (TidBITS April 2, 
2011):
http://tidbits.com/article/12088?print_version=1

I've linked to the print only version of the page (which includes links to 
images of the screen menus, but is text only).  This is a really long article, 
and I've excerpted some of the main premises (but not all the details).  The 
major premise is that Skype 5 is not only less flexible in its organization, 
layout, and operations for casual users, but it also offers less to advanced 
users, and now requires them to get all the information from a single window.

HTH.  Excerpt begins below my signature.

Cheers,

Esther

<begin quote>
A while back, when Skype’s group video chat feature was still free, a friend of 
mine sent me a Skype message asking whether it was possible to do video chat 
with more than one person in Skype. “Sure,” I replied, “you can do that, but 
you need to install the new Skype 5 beta.” I sent her the link. A few minutes 
later, she went offline, and came back shortly thereafter, apparently having 
updated to Skype 5. The first message she sent was:

What the hell happened to Skype? Is this some kind of joke?

Apparently, it is not.

At work, we use Skype to communicate. A lot of the people here use Windows 
computers. More than once, a Windows user has walked by my Mac, seen my version 
of Skype, and said something to the effect of “Wow, this looks so much better 
than the horrible mess we have on Windows!” It seems Skype has noticed that 
there is a discrepancy in quality between the two versions, and has decided to 
make the two versions more similar. Unfortunately, instead of making the 
Windows version of Skype better, they’ve decided to fix the discrepancy by 
making the Mac version of Skype more like the Windows version.
<snip>
…I really don’t like Skype 5. [Editor’s note: And neither do we at TidBITS, 
which is why we’re republishing Lukas’s article. We were planning to write 
something very much along these lines, but he did such a good job that we 
didn’t see any reason to pile on independently. -Adam]

The previous version of Skype was a very good piece of user interface design. 
In its initial state, it was extremely basic. This is what Skype used to look 
like:

[image link] [1]

It had a simple window showing a search field, a counter for unread 
notifications, and a list of your friends, with the ones who were currently 
online at the top. It was easy to understand, didn’t take much space so I could 
always keep it visible, and it showed me all the information I needed to know. 
Who’s online? Did I miss something? Is it okay to contact a friend, or does he 
not want to be disturbed?

With an active chat, Skype used to look like this:

[image link] [2]

Again, simple and easy to understand, but still giving me everything I might 
need. I could add more people to the conversation, go back to earlier messages, 
or call people.

But the previous version of Skype wasn’t just simple; it was also flexible 
enough for advanced users.
<snip>
Let’s fast-forward to Skype 5. This is what it looks like:

[image link] [4]

The sidebar on the left has a Contacts item and then a list of your chats. 
Clicking Contacts shows all your contacts in the main pane; clicking a past 
chat shows information about the chat (start and end time, and any text 
messages that went back and forth). Clicking a live chat shows the participants 
and any text or video associated with the chat.

Immediately, there are problems with this. And not just problems for advanced 
users, but also problems for casual users.

It’s Too Complicated for Casual Users -- The window no longer looks simple. 
Instead, it’s overwhelming. On the plus side, it’s now easier to add a new 
contact (not something you do that often), and I can decide whether to call 
somebody or start a chat by hovering over a contact.

On the minus side… everything else. Since every Skype feature is crammed into a 
single window, that window feels overloaded. No longer do I see a simple list 
of contacts. Instead, I have a complex multi-paned window whose main pane shows 
entirely different things, depending on the application’s mode.

No longer can I easily see who’s online. Instead, I probably see only the 
people I’ve talked to most recently, regardless of whether they’re online. More 
than once, I’ve waited for a friend to show up in the sidebar, expecting it to 
work like the old buddy list. It doesn’t. Unless you switch to the Contacts 
screen, which then causes Skype to show two lists of contacts next to each 
other (the past chat contacts in the sidebar and the Address Book contacts in 
the main pane), you don’t actually see who’s online. And those two lists behave 
entirely differently.

There’s too much extraneous stuff in the main window. For example, right next 
to the important Add Contact button, there’s a button that allows you to see 
the pictures of the people in your address book in a Cover Flow view. What is 
this good for? Why would anyone ever want to do that? Making this view even 
more useless are both the inscrutable avatar pictures many people use and the 
generic icons Skype inserts for those who lack pictures.
<snip>
It’s Not Flexible Enough for Advanced Users -- Skype 5 isn’t just harder to use 
for casual users, it’s also less flexible for advanced users. Earlier versions 
of Skype were simple to understand and easy to use, but they allowed users to 
grow. As users learned more, they were able to make use of Skype’s advanced 
features. Skype 5, on the other hand, is a shallow app that doesn’t give its 
users room to grow.

With Skype 5, I can’t see two chats at the same time. At first, I thought that 
I must be missing something. Surely, chatting with two people at the same time 
is a common use case. I can’t be the only person who does that, can I? Skype 
seems to think I am. There’s no way to see two or more chats next to each other.

The default window is too large, and it can’t be made small without destroying 
functionality. I like to keep Skype running all the time. The older version’s 
window was small enough that I could fit it at the edge of the screen; if I 
need to know if somebody is online, I can see that at a glance. Skype 5’s 
window is way too big. Even if I don’t hide the app intentionally, it 
eventually gets covered by other windows.

I can’t see who’s online when a chat is active, unless I open a second window 
with a list of users. Now I’m duplicating functionality across two windows; I 
end up with three different user lists in two different windows that all behave 
in slightly different ways. I guess it’s good to have the option, but why 
replace something that works perfectly well with something that doesn’t work 
particularly well, and then, to cover the fact that the new version of your 
feature doesn’t work well, also re-introduce the earlier version?
<snip>
<end quote>


On Apr 8, 2011, at 11:24, Rose Morales wrote:

> Wow, there seems to be a lot of confusion surrounding Skype conferences in 
> Skype 5. Recently I've found it necessary to be involved in a lot of them, 
> and it gave me a chance to really play around with Skype 5 conferencing. So I 
> thought I'd chime in here. To make a new conversation, hit command-n, or go 
> to file, new conversation. You will have a blank conversation. Now, hit 
> command-shift-a or the add people button in the conversation window. You will 
> see an edit field and a table here. Interact with the table to see your 
> entire contact list, online contacts first. Hit enter or space on each person 
> you wish to add to a conference. Alternatively, in the edit field, type the 
> name of a person you wish to add. This can be a display name or a Skype name. 
> So if you wanted to add me to a conference, you'd type Rose. The results of 
> your search will show up here. So if you have Rose Kline and Rose Morales, 
> you would then pick Rose Morales if you were going to invite me to your 
> conference and not Rose Kline. Perform the same process for each contact you 
> wish to add. Once a contact has been successfully added using the spacebar or 
> enter key, their name will show up in the edit field as an embedded image. So 
> if you're not sure which names you've selected, just read that edit field 
> back to yourself. Anything that identifies itself as an image is a name 
> you've added. Any text which is not an image will be something you're 
> searching for in your contact list. Or at least Skype will assume so. When 
> you finish selecting contacts and hit the done button, Skype will call each 
> of the contacts you've added to a conversation. If you simply wish to add a 
> person to a conversation without calling them, type /add and then a Skype 
> username into the chat field of your conversation. You can separate multiple 
> names with commas. If you wish to hang up on an individual person in the 
> conference and you are the conference host, find the name of that person in 
> the conversation. It may be before the scroll area or inside it. Vo-shift-m 
> on their name and hit hang up. Additionally, please bear in mind that if the 
> conference host hangs up, everyone will get hung up. A new person can host, 
> but do not try to call each person individually. You must call the entire 
> conference or no one at all. Only the master of a conference can kick people 
> from a conference if everyone's rank remains unmodified. That is to say, if 
> no one receives a promotion by the conference master. Helpers can also kick 
> people but only if promoted to said level by a master. The master is the 
> person who added people to a conversation, from what I gather. This can be 
> different than the creator. Like, say I open up a message to Jeff. I'm the 
> conference creator. Jeff adds Cara to the chat. Jeff is the master, because 
> he added Cara. Only the master can promote people to the master rank level. 
> For more information about the skype ranking system in conferences, type 
> /help in any Skype chat window.
> 
> Hth,
> Rose
> 
> On Apr 8, 2011, at 12:17 PM, Brianna Snyder wrote:
> 
>> Hi, 
>> 
>> Just like the subject says, I'd like to know if you can make a conference in 
>> Skype 5. I have not been able to figure out how to add someone to an 
>> existing call. Any help would be appreciated. 
>> 
>> Thanks, 
>> Brianna 

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