Hi Donna, I don’t have a Braille eMotion, but I have had a BrailleSense 6 for about three years. There are some fading dots, but I haven’t sent it in for repairs yet because they don’t affect my reading too much yet. The problem you’re having sounds pretty scary. I’m on an email list for users of HIMS devices, but I haven’t seen any discussion of any of their devices getting hot like that. I could ask if anyone else has experienced this if you want, but it sounds like your best bet is to contact their tech support. People on the list have said that Chris and Pamela are very helpful and knowledgeable. Jessica
> On Jul 27, 2024, at 10:25 AM, 'Donna Goodin' via MacVisionaries > <macvisionaries@googlegroups.com> wrote: > > Hi all, > > This goes out to anyone who has recent experience with HIMS and with their > braille displays. > > I just had a brief chance to demo the new Braille Emotion. The first thing > I’ll say is that I loved the device—other than, of course, the fact that it > doesn’t have a qwerty keyboard. For those interested, I didn’t have a chance > to pair it with my Mac, but the pairing with iPhone was easy and flawless. > > Anyway, all was going great until yesterday morning. When I went to take > the eMotion off the charger, the unit was warm to the touch. When I turned it > on, the braille display was behaving like it didn’t have enough power - e.g. > the dots weren’t retracting or coming up properly, making the braille only > barely readable. I also noticed that while the display was on, the left end > of the unit—the end opposite the charging port, got very hot. Obviously, > this isn’t what anyone wants to see when demoing a new display. I only had > the unit for one day before all this happened yesterday. All that said, I’m > still cautiously considering the display. I know that may sound crazy, but > no matter what the product is, it’s possible to get a lemon. But, I also > recognize that it could be a flaw in the design, particularly given how new > the eMotion is. So, my questions for the list. Anyone have a HIMS display > or notetaker? If yes, how often has it had to go in for repairs. If you > have sent a unit in, how have you found dealing with HIMS when a unit needs > repair? > > Appreciate any and all feedback, good or bad. 😊 > Happy Saturday, > Donna > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/07F666F4-FBAB-4FD3-9A94-9B4575CDDFEB%40me.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/FDD0A214-D347-40C4-B06F-E5C47AC44B09%40gmail.com.
