Hi, Scott. I see what you are saying. Oddly, my Mac is connected to the Network via a Cat6 cable and my windows PC is WIFI. Yet, even when connected via cable to the router, the Mac is slower at transferring. This whole thing sure sounds complicated and above my skill level<grin>. One thing I am going to try is to copy the iTunes folder to a 6TB my cloud network drive just to see if the transfer speed is faster on the Mac. Of course, both are hardwired to the router; so it will be interesting to see what happens on the mac side and then on the windows side which is connected via WIFI. I was sure hoping this was going to be easy when I had the idea to increase the size of my iTunes folder. Thanks so much for your help and information.
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Scott Granados Sent: Saturday, May 13, 2017 3:34 PM To: macvisionaries@googlegroups.com Subject: Re: Slow download speeds with iTunes on a network USB drive No not at all, remember especially with that router, each session is handled separately. THat’s what multiuser MIMO is. So for example, your Mac may be negotiating a session on 5 ghz channel 36 say and your PC channel 161 on the 5GHz band using a totally separate radio in the router. Remember that router has 8 antennas not just the 4 big ones in the back so there’s all sorts of paths in and out of that router. If everything is using the same SSID you might even have a case where the two devices are split between 2.4 and 5 GHz. Speeds on 2.4 GHz will be significantly slower than data carried on 5 not to mention the physical bandwidth is only 20 - 40 GHz on 2.4 Ghz and 80 GHz on 5. Things like that. Your windows machine may be farther from the router and thus working better, the channel you’re using on the Mac might be picking up a network next door and colliding or even being disrupted by something non netework related like Microwave Ovens or baby monitors etc. Let me know if that makes sense and how that matches your setup. Thanks and On May 13, 2017, at 6:29 PM, Paul Henrichsen <p...@pfhj.org<mailto:p...@pfhj.org>> wrote: Yes. But why would the transfer speed be markedly faster on the windows machine on the same network? If it was network related, wouldn't if be slow on both machines? Paul Henrichsen p...@pfhj.org<mailto:p...@pfhj.org> (559) 708-0121 On May 13, 2017, at 3:08 PM, Scott Granados <scott.grana...@gmail.com<mailto:scott.grana...@gmail.com>> wrote: Totally sounds like a WiFi compatibility problem or some sort of interference. THere’s nothing different that I know of with iTunes on the Mac and on the PC. The USB 3.0 is definitely not your bottle neck, the setup sounds similar enough, this sounds like a network issue to me. One thing you can try, if the Mac is right by the router is to use a wire instead of WiFi and test the difference. If the speed is still slow you know you’ve ruled out the network connection or at least the WiFi. It’s possible for example your Mac is to close to the router and it’s not working at the optimal speed. Especially with that router as it’s a pretty high power item compared to a lot of consumer routers. Check your network speed under the WiFi as well and make sure it’s a reasonable value and that you’re connected using 802.11AC etc. Just a guess but this feels somehow network related to me. On May 13, 2017, at 1:39 PM, Paul Henrichsen <p...@pfhj.org<mailto:p...@pfhj.org>> wrote: Hi, Scott. I’m going to try to answer your questions within your message; so I’ll put my answers within your message below. From: macvisionaries@googlegroups.com<mailto:macvisionaries@googlegroups.com>[mailto:macvisionaries@googlegroups.com] On Behalf Of Scott Granados Sent: Friday, May 12, 2017 12:13 PM To: macvisionaries@googlegroups.com<mailto:macvisionaries@googlegroups.com> Subject: Re: Slow download speeds with iTunes on a network USB drive Tell me about your setup more. What type of Mac, how far is the Mac from the 8500, what sharing protocol are you using are using native iTunes support or the pro share option. I’m using a 21 inch iMac which is right next to the router and 8TB my book. I don’t know how to use share protocols or what they are. The my book uses something called ready share. If you’re on your Mac connected can you select the WiFi extended options by selecting WiFi while holding down option and tell me what your TX rate, channel and noise / signal DB readings are? I’m not sure it’s a WiFi issue. I do have the Mybook drive connected to the USB3 port on the side of the Netgear 8500. Unfortunately, I haven’t found an 8TB network drive or I would have just used that. However, one thing I did is to set up iTunes on my windows machine. I got some sighted help to try to download the same TV shows I was trying to download on my Mac. WindowsItunes isn’t the friendliest program😊. The same file would take 3-4 hours to download on the Mac, but I downloaded it between 20-25 minutes on the windows 10 PC. Both PC and Mac are using WiFi. I’m beginning to think it’s something I need to set up on the Mac to make the transfer speed faster. The PC was way faster downloading the same file. Twenty five minutes is way better than 4 hours. I’d hate to see how long it would take to download a movie on the Mac. hope this helps. Here’s another test, could you attach the Mac to a wired port and do a comparable test to see whether the problem is WiFi related or something further up the stack? Thanks and BTW I have the exact setup. I use an 8500 running native Netgear software (1.2.0.94 I believe) and I’m using directly attached network storage instead of the built in USB option so there’s a little difference. Be glad to help though if I can. Thanks On May 12, 2017, at 1:42 PM, Paul Henrichsen <p...@pfhj.org<mailto:p...@pfhj.org>> wrote: Hi, all. I haven’t posted to this list before, but thought I’d see if you guys had any ideas. I have a netgear 8500 night hawk router with an 8TB USB 3 drive connected to the USB3 port on the side of the router. I am trying to have a universal network drive which I can access from my Mac and from my windows computer. Transfer with the PC seems to be OK, but when downloading a purchased movie or TV show using iTunes on my Mac, download speed is painfully slow. One TV showmight take as long as 4 hours. I don’t see anything under Mac or iTunes preferences that I can change to help with this situation. Is there anything I need to set on the router under the USB settings that would make iTunes downloads faster? Thanks. Paul Henrichsen p...@pfhj.org<mailto:p...@pfhj.org> pfhj2...@gmail.com<mailto:pfhj2...@gmail.com> (559) 708-0121 -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. 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