Totally sounds like a WiFi compatibility problem or some sort of interference. THere’s nothing different that I know of with iTunes on the Mac and on the PC. The USB 3.0 is definitely not your bottle neck, the setup sounds similar enough, this sounds like a network issue to me. One thing you can try, if the Mac is right by the router is to use a wire instead of WiFi and test the difference. If the speed is still slow you know you’ve ruled out the network connection or at least the WiFi. It’s possible for example your Mac is to close to the router and it’s not working at the optimal speed. Especially with that router as it’s a pretty high power item compared to a lot of consumer routers. Check your network speed under the WiFi as well and make sure it’s a reasonable value and that you’re connected using 802.11AC etc.
Just a guess but this feels somehow network related to me. > On May 13, 2017, at 1:39 PM, Paul Henrichsen <p...@pfhj.org> wrote: > > Hi, Scott. > I’m going to try to answer your questions within your message; so I’ll put my > answers within your message below. > > From: macvisionaries@googlegroups.com > <mailto:macvisionaries@googlegroups.com>[mailto:macvisionaries@googlegroups.com > <mailto:macvisionaries@googlegroups.com>] On Behalf Of Scott Granados > Sent: Friday, May 12, 2017 12:13 PM > To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> > Subject: Re: Slow download speeds with iTunes on a network USB drive > > Tell me about your setup more. What type of Mac, how far is the Mac from the > 8500, what sharing protocol are you using are using native iTunes support or > the pro share option. > I’m using a 21 inch iMac which is right next to the router and 8TB my book. > I don’t know how to use share protocols or what they are. The my book uses > something called ready share. > > If you’re on your Mac connected can you select the WiFi extended options by > selecting WiFi while holding down option and tell me what your TX rate, > channel and noise / signal DB readings are? > I’m not sure it’s a WiFi issue. > I do have the Mybook drive connected to the USB3 port on the side of the > Netgear 8500. > Unfortunately, I haven’t found an 8TB network drive or I would have just used > that. > However, one thing I did is to set up iTunes on my windows machine. I got > some sighted help to try to download the same TV shows I was trying to > download on my Mac. WindowsItunes isn’t the friendliest program😊. > The same file would take 3-4 hours to download on the Mac, but I downloaded > it between 20-25 minutes on the windows 10 PC. Both PC and Mac are using WiFi. > I’m beginning to think it’s something I need to set up on the Mac to make the > transfer speed faster. The PC was way faster downloading the same file. > Twenty five minutes is way better than 4 hours. I’d hate to see how long it > would take to download a movie on the Mac. > hope this helps. > > Here’s another test, could you attach the Mac to a wired port and do a > comparable test to see whether the problem is WiFi related or something > further up the stack? > > Thanks and BTW I have the exact setup. I use an 8500 running native Netgear > software (1.2.0.94 I believe) and I’m using directly attached network storage > instead of the built in USB option so there’s a little difference. Be glad > to help though if I can. > > Thanks > > On May 12, 2017, at 1:42 PM, Paul Henrichsen <p...@pfhj.org > <mailto:p...@pfhj.org>> wrote: > > Hi, all. > I haven’t posted to this list before, but thought I’d see if you guys had any > ideas. > I have a netgear 8500 night hawk router with an 8TB USB 3 drive connected to > the USB3 port on the side of the router. > I am trying to have a universal network drive which I can access from my Mac > and from my windows computer. > Transfer with the PC seems to be OK, but when downloading a purchased movie > or TV show using iTunes on my Mac, download speed is painfully slow. One TV > showmight take as long as 4 hours. > I don’t see anything under Mac or iTunes preferences that I can change to > help with this situation. > Is there anything I need to set on the router under the USB settings that > would make iTunes downloads faster? > Thanks. > > > Paul Henrichsen > p...@pfhj.org <mailto:p...@pfhj.org> > pfhj2...@gmail.com <mailto:pfhj2...@gmail.com> > (559) 708-0121 > > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. 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You can reach mark at: > macvisionaries+modera...@googlegroups.com > <mailto:macvisionaries+modera...@googlegroups.com> and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > <mailto:caraqu...@caraquinn.com> > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > <http://www.mail-archive.com/macvisionaries@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com > <mailto:macvisionaries+unsubscr...@googlegroups.com>. > To post to this group, send email to macvisionaries@googlegroups.com > <mailto:macvisionaries@googlegroups.com>. > Visit this group at https://groups.google.com/group/macvisionaries > <https://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > macvisionaries+modera...@googlegroups.com > <mailto:macvisionaries+modera...@googlegroups.com> and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > <mailto:caraqu...@caraquinn.com> > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > <http://www.mail-archive.com/macvisionaries@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com > <mailto:macvisionaries+unsubscr...@googlegroups.com>. > To post to this group, send email to macvisionaries@googlegroups.com > <mailto:macvisionaries@googlegroups.com>. > Visit this group at https://groups.google.com/group/macvisionaries > <https://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
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