You didn't read the message very carefully. It requires command plus option 
plus the letters are and P, not simply command RP. I have done this recently 
and it works as advertised hold command option RP until you hear the chime four 
times then release you'll hear the chime one more time as it reboots.

Sent from my IPhone


> On Nov 8, 2015, at 11:17 AM, Jessica Moss <junglebookfa...@gmail.com> wrote:
> 
> Ok, I followed the instructions according to what you posted, and it all the 
> computer did was simply restart itself.  I did command+r+p, altogether, then 
> pressed the power button, with these held down, and it just restarted like 
> normal, so have no idea what to make of it; then tried it pressing and 
> holding the power button with all of them held down, and it restarted, then 
> shut it self down, so not sure what to make of this, and is still acting up.
>> On Nov 8, 2015, at 9:39 AM, Anne Robertson <a...@anarchie.org.uk> wrote:
>> 
>> Hello Eileen,
>> 
>> I’ll post a separate message explaining how to do a clean install of El 
>> Capitán with a subject line that says what it is.
>> 
>> Cheers,
>> 
>> Anne
>> 
>> 
>>> On 7 Nov 2015, at 21:57, Eileen Scrivani <etscriv...@verizon.net> wrote:
>>> 
>>> Hi Anne,
>>>  
>>> I’m not Jessica, but I would not mind having clear cut instructions on how 
>>> to go about a clean install.  I have had my Mac Book Pro reset to Yosemite 
>>> and am very Leary about trying to re-install
>>> El Cap again.  Until subscribing to this list I never heard of a “clean 
>>> install” and it does sound rather daunting.  I’m not sure I want to go back 
>>> to El Capitan, but at some point in time I would think Apple will release a 
>>> better update that works properly with VO.
>>>  
>>> Thanks,
>>>  
>>> Eileen
>>>  
>>>  
>>> From: Anne Robertson
>>> Sent: Saturday, November 7, 2015 3:50 AM
>>> To: macvisionaries@googlegroups.com
>>> Subject: Re: update on voiceover issue.
>>>  
>>> Hello Jessica,
>>> 
>>> If you just did an update to Yosemite, you should try doing a clean install 
>>> of El Capitan. I’ve seen so much trouble with this update that I would 
>>> discourage anyone from doing a simple update rather than a clean install.
>>> 
>>> If you need instructions, I’ll post them.
>>> 
>>> Cheers,
>>> 
>>> Anne
>>> 
>>> 
>>> > On 7 Nov 2015, at 00:26, Jessica Moss <junglebookfa...@gmail.com> wrote:
>>> > 
>>> > Ok, I've managed to somewhat get everything working, after running a 
>>> > virus scan, and it apparently finding nothing, and everything acting up.  
>>> > something told me to try this, and I have no idea what, but if I press 
>>> > and hold the escape key for about 2 seconds, everything fixes itself for 
>>> > about a minutte or so, so I can scroll through stuff, and operate like 
>>> > normal, then everything goes back to acting up again.  I have no idea 
>>> > what could be causing this, and seems to be doing so much stuff that I 
>>> > don't know what to do searches for to try to remmody it.
>>> > 
>>> > -- 
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