thanks for that number. I've been tying to get it for awhile now. they
will transfer me there but they don't seem to want to give it out.
On 12/3/2014 5:40 PM, Eugenia Firth wrote:
Hi there
Did you call the accessibility number, 877-204-3930? Because if you called the
regular AppleCare number, you should have been transferred there. In fact, I
don’t let any customer service people get away with getting another sighted
person to get involved. I found that increases the call time. With Apple, for
instance, most of the time, unless it is something that can’t be resolved over
the phone, the advisors know basic VoiceOver commands pretty well these days.
This didn’t used to be the case, but it has been my experience these days that
those senior advisors that are assigned to the accessibility line know at least
the basics of VoiceOver commands. I have had very good luck with the
accessibility line, and I must admit having called it many times during the
past three years.
Gigi
On Dec 3, 2014, at 4:56 PM, Kevin Cussick
<the.big.white.sheph...@googlemail.com> wrote:
Hello, I found the same I got my e-mail problem fixed but it was complicated
and I am a bit of a newly with vo. the guy I got was very nice but hopeless
with voice over I had to resort in getting my daughter to just sort it out it
took 90 minutes to sort out he had to delete some system files to do with email
and reinstall the email program it fixed it I have asked for an explanation of
how it was fixed. my daughter couldn’t really remember I had to go out so I
wasn’t even there anyway it is fixed now.
On 3 Dec 2014, at 16:40, adrian <adrianle...@rocketmail.com> wrote:
I had a great first time experience with apples technical support
yesterday.They were really paycient with me when i had to reinstall my entire
operating system.In order to get about this mac back to normal. Apple support
rocks.I found there service great and there technicians were very knowlageable
about voice over
```Sent from my iPad
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