```Sent from my iPad
> On Dec 3, 2014, at 4:40 PM, Eugenia Firth <gigifi...@me.com> wrote: > > Hi there > Did you call the accessibility number, 877-204-3930? Because if you called > the regular AppleCare number, you should have been transferred there. In > fact, I don’t let any customer service people get away with getting another > sighted person to get involved. I found that increases the call time. With > Apple, for instance, most of the time, unless it is something that can’t be > resolved over the phone, the advisors know basic VoiceOver commands pretty > well these days. This didn’t used to be the case, but it has been my > experience these days that those senior advisors that are assigned to the > accessibility line know at least the basics of VoiceOver commands. I have had > very good luck with the accessibility line, and I must admit having called it > many times during the past three years. > > Gigi > >> On Dec 3, 2014, at 4:56 PM, Kevin Cussick >> <the.big.white.sheph...@googlemail.com> wrote: >> >> Hello, I found the same I got my e-mail problem fixed but it was >> complicated and I am a bit of a newly with vo. the guy I got was very nice >> but hopeless with voice over I had to resort in getting my daughter to just >> sort it out it took 90 minutes to sort out he had to delete some system >> files to do with email and reinstall the email program it fixed it I have >> asked for an explanation of how it was fixed. my daughter couldn’t really >> remember I had to go out so I wasn’t even there anyway it is fixed now. >>> On 3 Dec 2014, at 16:40, adrian <adrianle...@rocketmail.com> wrote: >>> >>> >>> >>> >>> I had a great first time experience with apples technical support >>> yesterday.They were really paycient with me when i had to reinstall my >>> entire operating system.In order to get about this mac back to normal. >>> Apple support rocks.I found there service great and there technicians were >>> very knowlageable about voice over >>> >>> ```Sent from my iPad >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com.i did. > they were veeeery hhelpful -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
