Hi Annie, there may be problems getting this done, but we'll bounce it around for sure and have a look at the logistics and implications. Jonathan Mosen Mosen Consulting Blindness technology eBooks, tutorials and training http://Mosen.org
On 14/05/2014, at 12:40 pm, Annie Skov Nielsen <annieskovniel...@gmail.com> wrote: > Hi Jonathan. > > Thank you for answering this. > > I have been thinking about something. Could freedom make a reverse > possibility in the firmware, so that we could solve it that way. I do not > really understand why apple needs to use these beautiful buttons which came > instead of the wheels to do other things than pan. This display started > really good because you had the panning posibility in both sides of the > display. > > I sent apple 5 solutions listed a while ago, and I have done it many times. I > hope a lot of other people will do the same - please. > > Best regards Annie. > Den 14/05/2014 kl. 00.21 skrev Jonathan Mosen <jmo...@mosen.org>: > >> Hi Annie, I wish I could. I'd prefer to advance the display from the left >> hand side as well, but since Apple make the drivers and the interface, this >> ball is entirely in their court. At least with the Mac, you can reassign the >> functions. The very least they might do is offer a reverse panning option in >> the iOS Braille settings, but whether they do it or not is totally up to >> them. We can only hope enough users request it. >> Jonathan Mosen >> Mosen Consulting >> Blindness technology eBooks, tutorials and training >> http://Mosen.org >> >> On 14/05/2014, at 5:53 am, Annie Skov Nielsen <annieskovniel...@gmail.com> >> wrote: >> >>> Hi Jonathan. >>> >>> I have an issue on the IPhone with focus 40, which I do not know how to get >>> apple to understand and fix as soon as possible. Can you help? I have >>> contacted accessibility a lot of times, I am afraid they could understand I >>> was angry the last time. >>> >>> I have chosen the focus 40 blue, because it at the time I got it you could >>> go to the next display line with the left hand, this functionality has been >>> destroyed if I had known I would not have chosen the focus display, now you >>> can only go to the next display line with the wright hand on that little >>> button on the front in the wright end, this change has made the display >>> unusable for me. >>> >>> I would be happy if you can help. >>> Best regards Annie. >>> Den 13/05/2014 kl. 17.18 skrev Jonathan Mosen <jmo...@mosen.org>: >>> >>>> Hi Gigi, I'll see if I can reproduce your speed issue, there's certainly >>>> an issue with all Braille displays and Brailling too slowly on Apple >>>> devices, but I'll try and see if there's anything Focus 14 Blue specific >>>> with Brailling too fast. But again, this will be a driver issue. It's not >>>> an issue with the display itself and on the iPhone and in Windows I can go >>>> at a very good speed. So this will be something, if it exists, that Apple >>>> will need to address. Apple has all the driver specs but FS will help in >>>> whatever way they can if needed. >>>> I'll also see if an appropriate person at FS can reach out to Apple to say >>>> there's been this feedback. Certainly on iPhone, the Focus line is one of >>>> the most reliable displays of the bunch in terms of pairing, so it would >>>> be good to see that experience replicated with Mac. >>>> >>>> On 13/05/2014, at 10:38 pm, Eugenia Firth <gigifi...@me.com> wrote: >>>> >>>>> Hi Jonathan >>>>> When I say horrible, I guess I need to be more specific. It has to do >>>>> with writing on the display with the keyboard. The timing of the keys is >>>>> off somehowh if you write the letter T, for example, dots to three maybe >>>>> recognized first and then dots 45 may be recognized later. . If that is, >>>>> you Braille too fast. If I Braille slow enough, that is, real slow, I can >>>>> get my computer to recognize what I'm imputting. It is better in computer >>>>> Braille. >>>>> >>>>> I can read on the display just fine. However, I got it so that I could >>>>> write on its keyboard. And that is the very thing I'm having trouble with. >>>>> >>>>> I have a 2011 MacBook Pro with 8 GB of memory because I got it updated. >>>>> Can you think of a setting in voiceover that I could change that would >>>>> make this better? I am pretty sure that it is not my unit because a >>>>> representative of Crystal vision went to the Apple Store and tried to >>>>> pair his focus 14 with one of their computers. It didn't work. >>>>> Regards, >>>>> Gigi >>>>> >>>>> Sent from my iPhone >>>>> >>>>> On May 13, 2014, at 3:53 AM, Kawal Gucukoglu <kawa...@me.com> wrote: >>>>> >>>>>> At the moment my display does not work on the Mac via blue tooth and my >>>>>> i Mac is a 2012 model late! That's OK about my gender Jonnathan! I love >>>>>> this display so much that got another for work through the Government! >>>>>> >>>>>> On 13 May 2014, at 02:59 am, Jonathan Mosen <jmo...@mosen.org> wrote: >>>>>> >>>>>>> Hi Gigi. I am replying to you by Brailling into my Focus 14 Blue, >>>>>>> connected to a Macbook Air mid-2013 running Mavericks. Apple not only >>>>>>> have the drivers, they also include them in iOS. >>>>>>> When you say the display is horrible in USB, there are no specifics I >>>>>>> can respond to I'm afraid. People who can help really need you to tell >>>>>>> them what specifically you consider horrible, what you're doing, what >>>>>>> results you are hoping for and what results you get. And obviously I'm >>>>>>> very keen to be helpful because you're right, any Braille display is an >>>>>>> investment that should last you a long time. >>>>>>> I can only tell you that drivers exist and are functioning for many >>>>>>> people but not for some others. I'm not at all minimising your >>>>>>> frustration but that is why I attempted to explain the relationship >>>>>>> between a Braille display and the screen reader developer in my >>>>>>> previous message. >>>>>>> Apple Braille can be quite quirky, and that's the case with any >>>>>>> display. But if it's not working at all, then that's something Freedom >>>>>>> Scientific is always happy to help any screen reader developer work on >>>>>>> if they need help. The fact that the Focus family is working, and >>>>>>> working well for many customers, is testimony to the fact that Apple >>>>>>> not only have the drivers but the documentation to have written the >>>>>>> drivers. >>>>>>> Oh, and to Kawl, very sorry for getting your gender wrong. Major oops. >>>>>>> :). >>>>>>> >>>>>>> Jonathan >>>>>>> On 13/05/2014, at 1:40 pm, Eugenia Firth <gigifi...@me.com> wrote: >>>>>>> >>>>>>>> Hi Jonathan >>>>>>>> Okay, but the only problem is that Apple says that freedom scientific >>>>>>>> has to turn in driver information to them I was told that my focus 14 >>>>>>>> could run on any computer. It will not pair with a Mac, and I know >>>>>>>> that this is just not like him Braille display that's the problem >>>>>>>> because another focus 14 will not pair with other Macintosh computers. >>>>>>>> The other thing is, mine is horrible even in USB mode. This display >>>>>>>> is so bad even in USB mode that it's almost unusable. >>>>>>>> >>>>>>>> I am sure that you can agree, I hope, that Braille displays are too >>>>>>>> expensive not to stay working once you get one. This situation is >>>>>>>> making me a little nervous about the long-term use of this display >>>>>>>> because how do I know that, even if it is fixed for now, it won't >>>>>>>> become unfixed down the road. These displays absolutely must work for >>>>>>>> a reasonable length of time for it to be worth it for us to pay the >>>>>>>> kind of money that we pay. >>>>>>>> Regards, >>>>>>>> Gigi >>>>>>>> >>>>>>>> Sent from my iPhone >>>>>>>> >>>>>>>> On May 12, 2014, at 6:12 PM, Jonathan Mosen <jmo...@mosen.org> wrote: >>>>>>>> >>>>>>>>> Hi Gigi and all, I'd like to try and set some expectations regarding >>>>>>>>> what customers should expect from what companies when it comes to >>>>>>>>> Braille displays. >>>>>>>>> Kawl wrote to me a few days ago, and once we got past some >>>>>>>>> terminology, I established what he wanted was the ability to install >>>>>>>>> Focus Blue firmware updates via the Mac. >>>>>>>>> Freedom Scientific presently doesn't produce any Mac software, but I >>>>>>>>> agree that it's not unreasonable to hope that if you've brought some >>>>>>>>> hardware to run on your Mac, you can upgrade it via that Mac. I can't >>>>>>>>> give any commitments at this point but I do want you and the list to >>>>>>>>> know that the request has been passed on and it is being taken >>>>>>>>> seriously. Certainly firmware upgrades are the responsibility of the >>>>>>>>> Braille display manufacturer, whoever that manufacturer is. >>>>>>>>> There is another issue, and that involves some displays apparently >>>>>>>>> not working on certain variations of Mac. In this case, if the device >>>>>>>>> is working properly in all other situations, this is most likely to >>>>>>>>> be an issue for Apple to resolve. Any screen reader developer, in >>>>>>>>> this case VoiceOver, writes their own drivers to interface with a >>>>>>>>> Braille display. The only drivers Freedom Scientific write are for >>>>>>>>> JAWS, which they also produce. From time to time, something may >>>>>>>>> happen which breaks support for certain displays, and naturally this >>>>>>>>> is highly frustrating for those affected. >>>>>>>>> I'm using the Focus 40 Blue regularly on a Mac with no issues. This >>>>>>>>> doesn't help anyone who is having trouble, but it does suggest that >>>>>>>>> the problem may be isolated to certain kinds of Mac, or even certain >>>>>>>>> kinds of Mac produced at a certain time, so Apple Accessibility is >>>>>>>>> your best bet for this. Like any tricky software issue, the more data >>>>>>>>> Apple can get, I'm sure the more likely it will be that they can >>>>>>>>> isolate and ultimately solve the problem. >>>>>>>>> I hope that's of some help. >>>>>>>>> Jonathan >>>>>>>>> On 12/05/2014, at 1:18 am, Eugenia Firth <gigifi...@me.com> wrote: >>>>>>>>> >>>>>>>>>> Hi there ' >>>>>>>>>> I hope it works, but I might point out that if you call Freedom >>>>>>>>>> Scientific about your braille display like I did and you mention the >>>>>>>>>> words Macintosh computer, you are immediately told to call Apple. >>>>>>>>>> They won't even talk about it, no matter what your question is. I >>>>>>>>>> must say they sort of panicked when I asked about that cd that comes >>>>>>>>>> with the Focus 14. I didn't think it had a Mac installer on it since >>>>>>>>>> Apple puts those drives on our Macs, but I was hoping. I was told >>>>>>>>>> immediately no way should I put that cd in my Mac. They didn't know >>>>>>>>>> there was no way I was going to do that unless it was marked for >>>>>>>>>> that or they told me to do it. >>>>>>>>>> >>>>>>>>>> Regards, >>>>>>>>>> Gigi >>>>>>>>>> >>>>>>>>>> On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <kawa...@me.com> wrote: >>>>>>>>>> >>>>>>>>>>> I have written to Apple and to somebody who works in Freedom >>>>>>>>>>> scientific to see whether or not we can have firmware drivers as >>>>>>>>>>> Mac installers. Hopefully, we will get some results from that soon. >>>>>>>>>>> >>>>>>>>>>>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen >>>>>>>>>>>> <annieskovniel...@gmail.com> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Hi Kawal. >>>>>>>>>>>> >>>>>>>>>>>> It is good to write to apple. It maybe requires a cooperation >>>>>>>>>>>> between apple and freedom scientiffic to get it to work again. >>>>>>>>>>>> >>>>>>>>>>>> Best regards Annie. >>>>>>>>>>>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <kawa...@me.com>: >>>>>>>>>>>>> >>>>>>>>>>>>> I have written to Apple access ability or is it the other way >>>>>>>>>>>>> round! To discuss with Freedom scientific. Hopefully, I will have >>>>>>>>>>>>> a response soon, and will share it with you all. I have also >>>>>>>>>>>>> written an email to Jonathan Mosen to ask him to encourage >>>>>>>>>>>>> freedom scientific to put Mac installers of their products on >>>>>>>>>>>>> their website. >>>>>>>>>>>>> >>>>>>>>>>>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen >>>>>>>>>>>>>> <annieskovniel...@gmail.com> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> Hi Kawal. >>>>>>>>>>>>>> >>>>>>>>>>>>>> I have 2 macs here, on the older mac it works on this mac from >>>>>>>>>>>>>> 2011 it will not load the driver as you said. I can not figure >>>>>>>>>>>>>> out what's going wrong. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Best regards Annie. >>>>>>>>>>>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <kawa...@me.com>: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> it has nothing to do with the model, as the driver is stalled >>>>>>>>>>>>>>> on the bell display successfully. It is when you try and >>>>>>>>>>>>>>> connect this displayed via Bluetooth with the Mac. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <batsfly...@me.com> >>>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 >>>>>>>>>>>>>>>> and it has updated perfectly. Is this possibly a difference >>>>>>>>>>>>>>>> between older and newer models? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Teresa >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Visualize whirled peas. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <kawa...@me.com> >>>>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Hello. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will >>>>>>>>>>>>>>>>> not pair to the Mac via Bluetooth as it says Failed to load >>>>>>>>>>>>>>>>> Driver. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Suppose I'll have to send an e-mail to Accessibility. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Kawal. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>>>>> Google Groups "MacVisionaries" group. >>>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>>>>>> it, send an email to >>>>>>>>>>>>>>>>> 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