Hi kawl, No, I've not seen this. I pair them quite a lot and have never had an issue. Jonathan Mosen Mosen Consulting Blindness technology eBooks, tutorials and training http://Mosen.org
On 14/05/2014, at 5:42 am, Kawal Gucukoglu <kawa...@me.com> wrote: > Hello Jonnathan. > > About bluetooth pairing on the I phone, when I've paired or tried to pair my > braille display with my I phone 5S, It is hit and miss because even though I > type the passcode in and try to locate the pairing button, the I phone > normally says that the pairing was unsuccessful. It takes me 5 or six times > and by that time I'd like to shout at my phone. Have you seen this problem? > It happens with the Apex as well so this problem is with all braille displays > and it's an Apple problem I believe. > > Kawal. > > On 13 May 2014, at 04:18 pm, Jonathan Mosen <jmo...@mosen.org> wrote: > >> Hi Gigi, I'll see if I can reproduce your speed issue, there's certainly an >> issue with all Braille displays and Brailling too slowly on Apple devices, >> but I'll try and see if there's anything Focus 14 Blue specific with >> Brailling too fast. But again, this will be a driver issue. It's not an >> issue with the display itself and on the iPhone and in Windows I can go at a >> very good speed. So this will be something, if it exists, that Apple will >> need to address. Apple has all the driver specs but FS will help in whatever >> way they can if needed. >> I'll also see if an appropriate person at FS can reach out to Apple to say >> there's been this feedback. Certainly on iPhone, the Focus line is one of >> the most reliable displays of the bunch in terms of pairing, so it would be >> good to see that experience replicated with Mac. >> >> On 13/05/2014, at 10:38 pm, Eugenia Firth <gigifi...@me.com> wrote: >> >>> Hi Jonathan >>> When I say horrible, I guess I need to be more specific. It has to do with >>> writing on the display with the keyboard. The timing of the keys is off >>> somehowh if you write the letter T, for example, dots to three maybe >>> recognized first and then dots 45 may be recognized later. . If that is, >>> you Braille too fast. If I Braille slow enough, that is, real slow, I can >>> get my computer to recognize what I'm imputting. It is better in computer >>> Braille. >>> >>> I can read on the display just fine. However, I got it so that I could >>> write on its keyboard. And that is the very thing I'm having trouble with. >>> >>> I have a 2011 MacBook Pro with 8 GB of memory because I got it updated. Can >>> you think of a setting in voiceover that I could change that would make >>> this better? I am pretty sure that it is not my unit because a >>> representative of Crystal vision went to the Apple Store and tried to pair >>> his focus 14 with one of their computers. It didn't work. >>> Regards, >>> Gigi >>> >>> Sent from my iPhone >>> >>> On May 13, 2014, at 3:53 AM, Kawal Gucukoglu <kawa...@me.com> wrote: >>> >>>> At the moment my display does not work on the Mac via blue tooth and my i >>>> Mac is a 2012 model late! That's OK about my gender Jonnathan! I love this >>>> display so much that got another for work through the Government! >>>> >>>> On 13 May 2014, at 02:59 am, Jonathan Mosen <jmo...@mosen.org> wrote: >>>> >>>>> Hi Gigi. I am replying to you by Brailling into my Focus 14 Blue, >>>>> connected to a Macbook Air mid-2013 running Mavericks. Apple not only >>>>> have the drivers, they also include them in iOS. >>>>> When you say the display is horrible in USB, there are no specifics I can >>>>> respond to I'm afraid. People who can help really need you to tell them >>>>> what specifically you consider horrible, what you're doing, what results >>>>> you are hoping for and what results you get. And obviously I'm very keen >>>>> to be helpful because you're right, any Braille display is an investment >>>>> that should last you a long time. >>>>> I can only tell you that drivers exist and are functioning for many >>>>> people but not for some others. I'm not at all minimising your >>>>> frustration but that is why I attempted to explain the relationship >>>>> between a Braille display and the screen reader developer in my previous >>>>> message. >>>>> Apple Braille can be quite quirky, and that's the case with any display. >>>>> But if it's not working at all, then that's something Freedom Scientific >>>>> is always happy to help any screen reader developer work on if they need >>>>> help. The fact that the Focus family is working, and working well for >>>>> many customers, is testimony to the fact that Apple not only have the >>>>> drivers but the documentation to have written the drivers. >>>>> Oh, and to Kawl, very sorry for getting your gender wrong. Major oops. :). >>>>> >>>>> Jonathan >>>>> On 13/05/2014, at 1:40 pm, Eugenia Firth <gigifi...@me.com> wrote: >>>>> >>>>>> Hi Jonathan >>>>>> Okay, but the only problem is that Apple says that freedom scientific >>>>>> has to turn in driver information to them I was told that my focus 14 >>>>>> could run on any computer. It will not pair with a Mac, and I know that >>>>>> this is just not like him Braille display that's the problem because >>>>>> another focus 14 will not pair with other Macintosh computers. The other >>>>>> thing is, mine is horrible even in USB mode. This display is so bad >>>>>> even in USB mode that it's almost unusable. >>>>>> >>>>>> I am sure that you can agree, I hope, that Braille displays are too >>>>>> expensive not to stay working once you get one. This situation is making >>>>>> me a little nervous about the long-term use of this display because how >>>>>> do I know that, even if it is fixed for now, it won't become unfixed >>>>>> down the road. These displays absolutely must work for a reasonable >>>>>> length of time for it to be worth it for us to pay the kind of money >>>>>> that we pay. >>>>>> Regards, >>>>>> Gigi >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>> On May 12, 2014, at 6:12 PM, Jonathan Mosen <jmo...@mosen.org> wrote: >>>>>> >>>>>>> Hi Gigi and all, I'd like to try and set some expectations regarding >>>>>>> what customers should expect from what companies when it comes to >>>>>>> Braille displays. >>>>>>> Kawl wrote to me a few days ago, and once we got past some terminology, >>>>>>> I established what he wanted was the ability to install Focus Blue >>>>>>> firmware updates via the Mac. >>>>>>> Freedom Scientific presently doesn't produce any Mac software, but I >>>>>>> agree that it's not unreasonable to hope that if you've brought some >>>>>>> hardware to run on your Mac, you can upgrade it via that Mac. I can't >>>>>>> give any commitments at this point but I do want you and the list to >>>>>>> know that the request has been passed on and it is being taken >>>>>>> seriously. Certainly firmware upgrades are the responsibility of the >>>>>>> Braille display manufacturer, whoever that manufacturer is. >>>>>>> There is another issue, and that involves some displays apparently not >>>>>>> working on certain variations of Mac. In this case, if the device is >>>>>>> working properly in all other situations, this is most likely to be an >>>>>>> issue for Apple to resolve. Any screen reader developer, in this case >>>>>>> VoiceOver, writes their own drivers to interface with a Braille >>>>>>> display. The only drivers Freedom Scientific write are for JAWS, which >>>>>>> they also produce. From time to time, something may happen which breaks >>>>>>> support for certain displays, and naturally this is highly frustrating >>>>>>> for those affected. >>>>>>> I'm using the Focus 40 Blue regularly on a Mac with no issues. This >>>>>>> doesn't help anyone who is having trouble, but it does suggest that the >>>>>>> problem may be isolated to certain kinds of Mac, or even certain kinds >>>>>>> of Mac produced at a certain time, so Apple Accessibility is your best >>>>>>> bet for this. Like any tricky software issue, the more data Apple can >>>>>>> get, I'm sure the more likely it will be that they can isolate and >>>>>>> ultimately solve the problem. >>>>>>> I hope that's of some help. >>>>>>> Jonathan >>>>>>> On 12/05/2014, at 1:18 am, Eugenia Firth <gigifi...@me.com> wrote: >>>>>>> >>>>>>>> Hi there ' >>>>>>>> I hope it works, but I might point out that if you call Freedom >>>>>>>> Scientific about your braille display like I did and you mention the >>>>>>>> words Macintosh computer, you are immediately told to call Apple. They >>>>>>>> won't even talk about it, no matter what your question is. I must say >>>>>>>> they sort of panicked when I asked about that cd that comes with the >>>>>>>> Focus 14. I didn't think it had a Mac installer on it since Apple puts >>>>>>>> those drives on our Macs, but I was hoping. I was told immediately no >>>>>>>> way should I put that cd in my Mac. They didn't know there was no way >>>>>>>> I was going to do that unless it was marked for that or they told me >>>>>>>> to do it. >>>>>>>> >>>>>>>> Regards, >>>>>>>> Gigi >>>>>>>> >>>>>>>> On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <kawa...@me.com> wrote: >>>>>>>> >>>>>>>>> I have written to Apple and to somebody who works in Freedom >>>>>>>>> scientific to see whether or not we can have firmware drivers as Mac >>>>>>>>> installers. Hopefully, we will get some results from that soon. >>>>>>>>> >>>>>>>>>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen >>>>>>>>>> <annieskovniel...@gmail.com> wrote: >>>>>>>>>> >>>>>>>>>> Hi Kawal. >>>>>>>>>> >>>>>>>>>> It is good to write to apple. It maybe requires a cooperation >>>>>>>>>> between apple and freedom scientiffic to get it to work again. >>>>>>>>>> >>>>>>>>>> Best regards Annie. >>>>>>>>>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <kawa...@me.com>: >>>>>>>>>>> >>>>>>>>>>> I have written to Apple access ability or is it the other way >>>>>>>>>>> round! To discuss with Freedom scientific. Hopefully, I will have a >>>>>>>>>>> response soon, and will share it with you all. I have also written >>>>>>>>>>> an email to Jonathan Mosen to ask him to encourage freedom >>>>>>>>>>> scientific to put Mac installers of their products on their website. >>>>>>>>>>> >>>>>>>>>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen >>>>>>>>>>>> <annieskovniel...@gmail.com> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Hi Kawal. >>>>>>>>>>>> >>>>>>>>>>>> I have 2 macs here, on the older mac it works on this mac from >>>>>>>>>>>> 2011 it will not load the driver as you said. I can not figure out >>>>>>>>>>>> what's going wrong. >>>>>>>>>>>> >>>>>>>>>>>> Best regards Annie. >>>>>>>>>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <kawa...@me.com>: >>>>>>>>>>>>> >>>>>>>>>>>>> it has nothing to do with the model, as the driver is stalled on >>>>>>>>>>>>> the bell display successfully. It is when you try and connect >>>>>>>>>>>>> this displayed via Bluetooth with the Mac. >>>>>>>>>>>>> >>>>>>>>>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <batsfly...@me.com> >>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 and >>>>>>>>>>>>>> it has updated perfectly. Is this possibly a difference between >>>>>>>>>>>>>> older and newer models? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Teresa >>>>>>>>>>>>>> >>>>>>>>>>>>>> Visualize whirled peas. >>>>>>>>>>>>>> >>>>>>>>>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <kawa...@me.com> >>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Hello. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will >>>>>>>>>>>>>>> not pair to the Mac via Bluetooth as it says Failed to load >>>>>>>>>>>>>>> Driver. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Suppose I'll have to send an e-mail to Accessibility. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Kawal. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>>> Google Groups "MacVisionaries" group. >>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>>>> it, send an email to >>>>>>>>>>>>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>>>>>>>>>>>> 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