Hi, I'm guessing that their support person wasn't totally familiar with the Mac. As I mentioned, I expect that he/she meant that you should ctrl-click on the app then choose "Move to Trash" from that menu in order to uninstall. Command-double-click simply opens the app.
Later... Tim Kilburn Fort McMurray, AB Canada On Apr 27, 2014, at 8:20 PM, Robert C <gone.to.da...@gmail.com> wrote: > Yes that would pronbably work under normal circumstances. But I had an > issue and contacted their tech support who gave me the directions to do the > uninstall. > > Now to the installation and try again. > > Quote of the nanosecond . . . > Babies have big heads and big eyes, and tiny little bodies with tiny little > arms and legs. So did the aliens at Roswell! I rest my case. > --William Shatner > Robert & Annie Yanni ke7nwn > E-mail- > gone.to.da...@gmail.com > > On 4/27/2014 1:16 PM, Tim Kilburn wrote: >> Hi, >> >> According to the RoboForm site, with the newest version, all you need to do >> is put the app into the Trash. Older versions required you to get rid of >> some files in /Users/Your_Account/Library/Application Support and >> /Users/Your_Account/Library/Preferences. Apps like this one may need you to >> make sure that you've quit Safari as well as restarted your computer prior >> to doing the re-install. This kind of app keeps some things running even >> though you've trashed things. I suggest you both restart the computer and >> Empty your Trash prior to attempting the re-install process. >> >> Later... >> >> Tim Kilburn >> Fort McMurray, AB Canada >> >> On Apr 27, 2014, at 1:58 PM, Robert C <gone.to.da...@gmail.com> wrote: >> >>> In Windows, sometimes one has to use an UNinstaller to cleanly remove a >>> program or there will be problems. And that has happened to me. >>> >>> Command delete does remove the progrma from Applicatiions. But its not a >>> clean process. I ran into issues trying to install again. Will save it for >>> later. >>> >>> Quote of the nanosecond . . . >>> This is your brain. This is your brain on drugs. >>> --Partnership for a Drug-Free America >>> Robert & Annie Yanni ke7nwn >>> E-mail- >>> gone.to.da...@gmail.com >>> >>> On 4/27/2014 9:52 AM, Tim Kilburn wrote: >>>> Hi, >>>> >>>> Everything I've read so far, for the newer versions, just tells you to >>>> throw the app into the Trash to uninstall. This is done either for >>>> sighted users, by dragging it into the Trash or by any user by selecting >>>> the app then pressing cmd-delete which is the keyboard shortcut for >>>> placing something into the Trash. In most cases, this is all you ever >>>> need to do to uninstall an app on the Mac. There are cases where you need >>>> to delete certain Library and/or System files, but the vast majority of >>>> apps can be removed in the manner explained. >>>> >>>> I've not seen cmd-double-click in any situation but that doesn't mean that >>>> it doesn't exist. There is a control-click on an item, which just brings >>>> up the Contextual menu like VO-shift-m does where you could choose the >>>> "Move to Trash" item. >>>> >>>> Later... >>>> >>>> Tim Kilburn >>>> Fort McMurray, AB Canada >>>> >>>> On Apr 27, 2014, at 10:22 AM, Robert C <gone.to.da...@gmail.com> wrote: >>>> >>>>> I have already done that and found the app What I need to find out is >>>>> how to properly uninstall the app. >>>>> >>>>> Here is what I am told to do. >>>>> >>>>> "...hold Command key and double click on RoboForm icon." >>>>> >>>>> That should bring up a dialog that I need to complete this process. >>>>> >>>>> Quote of the nanosecond . . . >>>>> "If you feel you have no faults .... there's another one." >>>>> --Unknown >>>>> Robert & Annie Yanni ke7nwn >>>>> E-mail- >>>>> gone.to.da...@gmail.com >>>>> >>>>> On 4/27/2014 9:16 AM, Dionipher Presas Herrera wrote: >>>>>> press cmd shift + a >>>>>> >>>>>> to open up the application folder if you are on the finder >>>>>> On 27 Apr 2014, at 06:10 pm, Robert C <gone.to.da...@gmail.com> wrote: >>>>>> >>>>>>> I need to uninstall an application. I am told to do a Command and >>>>>>> double-click the item in Finder, Applications folder. What is the >>>>>>> Voiceover equivalent? Thanks. >>>>>>> >>>>>>> I need to do it this way to get a clean uninstall then try a new >>>>>>> install. >>>>>>> >>>>>>> Quote of the nanosecond . . . >>>>>>> Chocolate is good for three things. Two of 'em cannot be >>>>>>> mentioned on public television. >>>>>>> Robert & Annie Yanni ke7nwn >>>>>>> E-mail- >>>>>>> gone.to.da...@gmail.com >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "MacVisionaries" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to macvisionaries+unsubscr...@googlegroups.com. >>>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
