Aplogies for lack of immediate  response - I had to teach. I have had
frustrations with Lyx  ever since I moved from SciWord several years ago.
Yesterday I upgraded to the latest beta and now when I try and load up a New
file I get the error message that there is no begin document command when
there clearly is in the source file- I wasted half a day trying to work out
what was wrong- in fact I still don¹t know what was wrong but by removing
use theme warsaw from the Latex preamble it works for some reason- secondly
the installation on MacOSx does not drop the relevant files -templates  etc.
in the right places where the system can find them ‹- so when I ask for a
New from template I am told the file will not compile as it requires
external files which are not available.etc. Etc. etc. can you understand how
frustrating this is when you are under pressure???  I am not a TeX speaker
but someone who needs to use the wonderful system that  you have helped to
create in a professional context. HoweverŠ. It is just a real pain that it
does not work properly on a Mac largely because of install problems I
believe. I fully understand your effort and all those who along with you
have helped create Lyx in the form it is today ­ thank you- but that is not
the point ­ nobody should put any software out to the public which does not
work as it should­ my time as yours is valuable. It is simply not
professional.
Mark

From:  Jürgen Spitzmüller <sp...@lyx.org>
Date:  Friday, 28 March 2014 10:44
To:  Murat Yildizoglu <murat.yildizo...@u-bordeaux4.fr>
Cc:  Mark Salmon <markhsal...@gmail.com>, Steven Fredman
<stevenfred...@gmail.com>, LyX Users List <lyx-users@lists.lyx.org>
Subject:  Re: Adding new class into LyX

2014-03-28 11:33 GMT+01:00 Murat Yildizoglu:
> Don't get vexed so quickly Jürgen :-)  The users should be able to tell the
> problems they meet.

Sure, but in a constructive way. We cannot fix "a total waste of time" and
"terrible support".
 
> It is true that writing a module for supporting a new class file is not very
> easy, but I do not know how it could be. We must find a way to tell to the
> WSYWYM software a way to represent on the screen the new logical components
> that are specific to this new class. Scientific Word (a commercial software
> costing a LOT money- especially in France) has always been confronted to the
> same problem, even if they provided a graphical style composer (it was not
> very easy to use either, but I have not tested it recently, since I have
> switched to Lyx).

Sure. We all want some graphical tool to setup layout files. There even were
attempts to do so. But then, we are about 7 persons in the core team, all of
has have a job and a career, so it is a it is in OSS: Things get implemented
if someone finds the time and interest.

OTOH, I think LyX has a great community. Usually, if someone requests for
help with setting up a layout, he gets help within the same day. I have
responded the OP within minutes, even though I actually have a paper to
write myself at this very moment (where the deadline has passed already).

So with all respect to wishes and dreams, my understanding for such
unconstructive rants is rather limited.

Jürgen



Reply via email to