I'm the team contact for Ubuntu South Africa, and I've had very little success in getting a response on issues logged through rt. We've had problems with wiki spam, and after no response for a long time I badgered someone in #canonical-sysadmin we got a particular user-agent (IIRC) blocked but now we are getting more wiki spam, some times from anonymous users.
I've asked repeatedly for disabling anonymous edits to ubuntu-za.org/Wiki, but that has not been done. I've requested planet to be set up for us, with no response. I'm seriously considering getting somebody local to sponsor hosting for Ubuntu South Africa, and moving the site off Canonical hosting. This is seriously dampening enthusiasm for participation in our community - we have people really wanting to do cool stuff but it will never happen on the Canonical hosting unless we get a radical change to the responsiveness for these issues. Regards Morgan Collett Ubuntu ZA -- loco-contacts mailing list loco-contacts@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/loco-contacts