I say Ditto -

- Mark

Michael Karaman wrote:
> Why would you want to change that prompt? Sounds like a lot of extra work.
> Once we set up custom service menus and appropriate routing, that prompt is
> never heard again. Use a custom service menu and a company greeting if you
> want.  We don't use company greetings anymore.  It's kind of confusing for
> the customer to train them not to record the "welcome" part of the greeting
> in the CS menu, but in the company menu.
> 
> 
>  
> 
> Michael Karaman 
>  
> 

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