Jim,

I'm glad I'm not the only one seeing this.
I have the problem on every TA824 I've installed.
Your results are exactly what my customers are seeing - more likely to fail
on outgoing calls than incoming, etc.

My buttset has Call Waiting CID with checksum and it verifies that the telco
is sending the info and the checksum is correct everytime. The buttset
displays the Call Waiting CID info flawlessly. The 824's play the tone every
time but won't display the info.

I'm currently excalating this through Panasonic tech support. They have sent
me a firmware upgrade, but it does not fix the problem. 

I'll post any information I get. Please do the same.

Thanks,
 -Paul

Paul Larsen Technical Services
[EMAIL PROTECTED]
www.larsentech.com
714-771-8426 Voice
714-771-8531 Fax
593 North Orange Street
Orange, CA 92867

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Jim Gottlieb
Sent: Sunday, June 11, 2006 7:48 PM
To: kxt@kxthelp.com
Subject: KX-T: KX-TA824 & Caller ID / Call Waiting

After almost 20 years of using a KX-T61610 system at home, today I upgraded
to a KX-TA824, along with some new KX-T7731 sets.

My main motivation for upgrading was to be able to get Caller ID / Call
Waiting information at all sets.  Yet this is the one feature that is not
working reliably.

On some calls it works; on most, it does not.  I listen in with my butt set,
and on most of the calls, I hear the alert tone sent, but no data is ever
transmitted.  I'm not familiar enough with the sounds to know if the 824 is
sending its response back or not, so I don't know why the data is not being
sent down the line.  When I hear the data stream on the line, I do always
get it at the phone.

The results are the same with both my telco line and a VoIP line provided
through a local ATA, so I can't blame the telco.

I did set 914 to "Mode 1", the most liberal setting, but it doesn't seem to
have helped much, if at all.

The one thing I do notice is that it is far more likely to work when the
current call was an incoming call.  It never works if the current call is
one I dialed.

I'm open to any ideas.  Thanks...

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