To me the biggest problem with VOIP lines is the inability for a person using it to send accurate DTMF signals to automated attendants and IVRs. For example, if you use the VOIP line to call your bank the DTMF signals are often delayed or distorted enough to confuse the IVR. If you try to use it for incoming calls, both subscribers and outside callers will complain about similar issues. Fax and modem traffic is very inconsistent. Unless these problems can be eliminated completely (I doubt it), I don't ever see VOIP being a full replacement for land lines. I see fixed wireless (via cell network) becoming the better choice once the network upgrades are complete. Better and more consistent sound quality. Fewer security issues. Less cabling. No dependence on the Net.
The ability to have a cell number ring your home, office and mobile at the same time and whoever answers first gets the call is just the way to go... In a message dated 3/18/2005 9:01:12 AM Eastern Standard Time, [EMAIL PROTECTED] writes: Make no promises to the customer, keep all your receipts, and charge for ALL your labor. I have found that VOIP, although sound quality is usually good, it usually has 1 second delays when speaking, calls do get dropped sometimes, and echoes are frequent, not to mention your going to be making changes in their network/firewall/port forwarding. I have sour grapes about the whole VOIP thing, because I expected it to be more of an open source, internet ran, way of establishing your own relationships with the CLECS. It should be as easy as registering a domain name and paying a once a year fee to keep the phone number. Also there is not much savings in a basic phone service package if you do not care about all the extras. Sometimes faxes don't work. Plus the biggest issue I have (I am also a licensed cabling contractor) is that when your internet or network is down, so is your phone. If the ISP has network issues, it will affect your phone service. John B Lantex Voice & Data Systems San Diego, CA On 3/18/05 5:21 AM, "don" <[EMAIL PROTECTED]> wrote: > Has anyone used Lingo or Packet 8 ? > > I have a customer that needs more phone lines then SBC can give them. > SBC said that they will need 60 to 90 days for the added 3 lines. > There are now three lines ALL with DSL, I was planning on trying a > Packet 8 or Lingo line (maybe one of each) on the "unused" DSL line. > > Comments anyone ?? > > > Don Ritchie CENTURY COMMUNICATIONS EUCLID, OHIO > > > > Thank You, John Berry Lantex Voice & Data Systems San Diego, CA -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. MailScanner thanks transtec Computers for their support.
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