George, I think you might have failed to see William's point - "Things Change" There will be a time that some of the things that we are doing and/or selling today will be sold over the counter. I was in the cell phone business back in '89 (and still am today). We were able to make some bucks back then because it was a specialty product that had to be "sold" to the end user. The profits in cellular today is tough since it is an over the counter item and everyone is selling them.
In the phone business, service is still the key. I agree the money is in design, installation, and AMCs. We keep and get new customers because we are not the cheapest in town, but provide a quality service and my techs represent the company well. Panasonic produces a quality product, that's why I've been selling it since '94. Yea, they are not perfect, but show me a perfect manufacturer. Microsoft is a powerful presence in the marketplace and they will come out with something to make more money. My task is to find out how to make a profit from it. I would be stupid to think that what I am doing today will be the same thing 5 or 10 years from now. Technology is changing faster now than it has ever before. We just need to keep our eyes open, look for the opportunity and move forward with it. Got a crystal ball???? Michael Karaman The Phone Network, Inc. Fayetteville, NC 28303 http://www.thephonenetwork.us/ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of William C Biggs Sent: Sunday, March 13, 2005 6:07 PM To: kxt@kxthelp.com Subject: Re: KX-T: selling to endusers Actually, the question to ask yourselves is "What will the end users be buying?" And how can you position yourself to provide it? You don't want to be rearranging the deck chairs on the Titanic, and smirking that the bow is underwater, but you are still dry. If there is a demand, someone will be filling it. Would you like to be included? Lots of interesting things are going on with Microsoft's Live Communications Server for instance....We may not need a Panasonic at all, just standardized VOIP hardware and user-installable, user-upgradeable, and user-programmable software. I suspect there will still be plenty of companies selling to end users. You could be quite right that they won't be selling Panasonic. End users may no longer be interested in Panasonic if it is easier/cheaper/better/ to use newer or more innovative equipment. End users will still need installation services, and most will need the programming and configuration. Don't wait until you can buy a VOIP system at BestBuy or WalMart/Sams . Eventually everyone will be buying the equipment "dirt cheap" on a commodity basis. The bucks will be made from your services, not the hardware. Plan ahead. Cheers, WB -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of cwc Sent: Wednesday, March 09, 2005 6:44 PM To: kxt@kxthelp.com Subject: KX-T: selling to endusers Hmmm wonder what will happen to all those companies that sold equipment dirt cheap to end users once the td is out of production? _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
