Sorry to say this, but I think it's fried.  

We have one doing the same thing.  Power light on solid, caret prompt
response on the serial port, and we're using a known good cable setup.  It
failed after about 6 months in service at a customer's site.  We tried
resetting, reinitializing, etc. with no result.  Finally called Panasonic
Tech support, hoping they would have a magic fix.  No luck.  They agreed
that it was now dead.  We sent it off today for warranty repair.  

I seriously doubt that you have a cable problem.  Although not all
null-modem adapters are created equal, the Radio Shack ones work pretty
well with Panasonic.  

FWIW, I think this is the first TVS-50 failure we've had out of probably
50-60 installed. 

Pat Thornton
TeleCom Services Co.
Ukiah, CA  


At 03:35 PM 4/15/2004 -0400, you wrote:
>Sorry, it's hyperterm. But I do have a network switch with a COM port
>(9600/8/n/1) that I use the same setup with, and all works fine there.
>
>--Tom
>
>> You forgot to mention what software are you using to communicate with
>>
>> Harry S.
>> [EMAIL PROTECTED]
>> www.select-telecom.com
>>
>> -----Original Message-----
>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
>> Of
>> CP
>> Sent: Thursday, April 15, 2004 10:03 AM
>> To: Tom Stewart; kxthelp
>> Subject: Re: KX-T: Re: help with KX-TVS50
>>
>> Oh,
>>
>> then it probably tried to set itself up in Analog mode so it thinks it is
>> connected.
>> What KSU will it be connected to?  You will also have to program the ksu
>> for
>> the proper voicemail extensions. Then you can test to see if the TVS is
>> actually working by calling it's extension and see if it answers.
>>
>> You really can't make the TVS functional until you get the computer or
>> cable
>> figured out though.
>> If you haven't checked this out yet, visit Michael Marcus's web site for a
>> pretty good description on setting things up:
>> http://www.ablecomm.info/vpin60.htm
>>
>> good luck
>> Charles
>>
>> ----- Original Message -----
>> From: "Tom Stewart" <[EMAIL PROTECTED]>
>> To: "CP" <[EMAIL PROTECTED]>
>> Sent: Thursday, April 15, 2004 7:59 AM
>> Subject: Re: KX-T: Re: help with KX-TVS50
>>
>>
>>> Hmmmmmm. Seems unlikely in my case as it's not hooked up to the ksu yet.
>>>
>>> > The good news, the non-blinking power light means that it has proper
>>> > communication with the ksu.
>>> > But you should be able to press enter and have menu option appear on
>>> the
>>> > screen.
>>> > If you saw the start-up prompts on the screen, then I would expect the
>>> > cable
>>> > was ok as-is.
>>> >
>>> > You may want to check your terminal settings as well.
>>> > Also, you did not mention what type (and version) of ksu you have
>>> (that
>>> > can
>>> > make a difference in the resulting advice).
>>> > Hopefully someone else may go into some more detail for you.
>>> >
>>> > charles
>>> >
>>> >
>>
>>
>>
>>
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