That would be bad news indeed. What are prospects for getting it fixed? What is warranty based on? What would out-of-warranty repair run, since that's most likely.
Anyone else ever encountered the solid light on powerup? Happier endings? -- Tom > Sorry to say this, but I think it's fried. > > We have one doing the same thing. Power light on solid, caret prompt > response on the serial port, and we're using a known good cable setup. It > failed after about 6 months in service at a customer's site. We tried > resetting, reinitializing, etc. with no result. Finally called Panasonic > Tech support, hoping they would have a magic fix. No luck. They agreed > that it was now dead. We sent it off today for warranty repair. > > I seriously doubt that you have a cable problem. Although not all > null-modem adapters are created equal, the Radio Shack ones work pretty > well with Panasonic. > > FWIW, I think this is the first TVS-50 failure we've had out of probably > 50-60 installed. > > Pat Thornton > TeleCom Services Co. > Ukiah, CA > > > At 03:35 PM 4/15/2004 -0400, you wrote: >>Sorry, it's hyperterm. But I do have a network switch with a COM port >>(9600/8/n/1) that I use the same setup with, and all works fine there. >> >>--Tom >> >>> You forgot to mention what software are you using to communicate with >>> >>> Harry S. >>> [EMAIL PROTECTED] >>> www.select-telecom.com >>> >>> -----Original Message----- >>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>> Behalf >>> Of >>> CP >>> Sent: Thursday, April 15, 2004 10:03 AM >>> To: Tom Stewart; kxthelp >>> Subject: Re: KX-T: Re: help with KX-TVS50 >>> >>> Oh, >>> >>> then it probably tried to set itself up in Analog mode so it thinks it >>> is >>> connected. >>> What KSU will it be connected to? You will also have to program the >>> ksu >>> for >>> the proper voicemail extensions. Then you can test to see if the TVS is >>> actually working by calling it's extension and see if it answers. >>> >>> You really can't make the TVS functional until you get the computer or >>> cable >>> figured out though. >>> If you haven't checked this out yet, visit Michael Marcus's web site >>> for a >>> pretty good description on setting things up: >>> http://www.ablecomm.info/vpin60.htm >>> >>> good luck >>> Charles >>> >>> ----- Original Message ----- >>> From: "Tom Stewart" <[EMAIL PROTECTED]> >>> To: "CP" <[EMAIL PROTECTED]> >>> Sent: Thursday, April 15, 2004 7:59 AM >>> Subject: Re: KX-T: Re: help with KX-TVS50 >>> >>> >>>> Hmmmmmm. Seems unlikely in my case as it's not hooked up to the ksu >>>> yet. >>>> >>>> > The good news, the non-blinking power light means that it has proper >>>> > communication with the ksu. >>>> > But you should be able to press enter and have menu option appear on >>>> the >>>> > screen. >>>> > If you saw the start-up prompts on the screen, then I would expect >>>> the >>>> > cable >>>> > was ok as-is. >>>> > >>>> > You may want to check your terminal settings as well. >>>> > Also, you did not mention what type (and version) of ksu you have >>>> (that >>>> > can >>>> > make a difference in the resulting advice). >>>> > Hopefully someone else may go into some more detail for you. >>>> > >>>> > charles >>>> > >>>> > >>> >>> >>> >>> >>> _________________________________________________________________ >>> KX-T Mailing list --- http://kxthelp.com/ >>> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >>> >>> >>> >>> _________________________________________________________________ >>> KX-T Mailing list --- http://kxthelp.com/ >>> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >>> >> >> >>_________________________________________________________________ >>KX-T Mailing list --- http://kxthelp.com/ >>Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >> >> >> > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
