On our TVS-200, when there is no answer to an outside caller dialing an extension throught the VPS, the following prompts are played (in succession):
363 Sorry, no one is available to answer your call. 364 To leave a message, press 1. 368 To try another extension, press *. Is there a good reason why these are played back-to-back, instead of just using a single prompt, or even combining 364/368? When a user presses *, it kicks them back to the main menu rather than (what I would expect) prompting them for another extension number. Is that the default behavior or have I mucked something up? Is this behavior programmable or fixed? For instance, what if upon no answer, I wanted to immediately kick the caller into the voicemail box for the extension? Thanks, Jim _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
