Good point- "On hold" would be less confusing for patrons. Susan Bennett ILS System Administrator Geauga County Public Library 440 286-6811 x 125 440 286-7419 FAX
On Wed, Oct 29, 2008 at 8:41 AM, Owen Leonard <[EMAIL PROTECTED]> wrote: > > I know our patrons are confused by "available". We've had more then one > > patron come in to pick up an item that the OPAC said was available only > to > > discover that the book was on the hold shelf for another patron an they > > could not take it out. How about something like "not currently on shelf". > > Susan, do you suggest "not currently on shelf" because you don't want > to show that the item is on hold? We used "not on shelf" at one time > and found that it too was confusing for patrons, being so ambiguous. > > -- Owen > > -- > Web Developer > Athens County Public Libraries > http://www.myacpl.org >
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