*** This bug is a duplicate of bug 2068107 *** https://bugs.launchpad.net/bugs/2068107
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 2068107, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find. ** This bug has been marked a duplicate of bug 2068107 package linux-headers-<version> <version> failed to install/upgrade: installed linux-headers-<version> package post-installation script subprocess returned error exit status -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2091950 Title: package linux-headers-6.11.0-13-generic 6.11.0-13.14 failed to install/upgrade: installed linux-headers-6.11.0-13-generic package post-installation script subprocess returned error exit status 11 Status in linux package in Ubuntu: New Bug description: this bug appeared during an upgrade. It appears to be related to the audio card on my Asus laptop. I purchased the laptop with pre- installed MS Windows and subsequently installed Ubuntu. So, I suspect there might be a driver problem or some such although I don't know enough about this to figure out how to troubleshoot. Any guidance/feedback would be greatly appreciated. ProblemType: Package DistroRelease: Ubuntu 24.10 Package: linux-headers-6.11.0-13-generic 6.11.0-13.14 ProcVersionSignature: Ubuntu 6.11.0-9.9-generic 6.11.0 Uname: Linux 6.11.0-9-generic x86_64 ApportVersion: 2.30.0-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: jg 1415 F.... pipewire /dev/snd/controlC0: jg 1419 F.... wireplumber /dev/snd/controlC1: jg 1419 F.... wireplumber CasperMD5CheckResult: unknown Date: Tue Dec 17 10:10:03 2024 ErrorMessage: installed linux-headers-6.11.0-13-generic package post-installation script subprocess returned error exit status 11 InstallationDate: Installed on 2021-04-02 (1356 days ago) InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204) IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X512DAP_F512DA ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-9-generic root=UUID=b62d86b6-a1c7-4317-b5df-e0b64df7ffb3 ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M vt.handoff=7 Python3Details: /usr/bin/python3.12, Python 3.12.7, python3-minimal, 3.12.6-0ubuntu1 PythonDetails: N/A RelatedPackageVersions: grub-pc 2.12-5ubuntu5.1 SourcePackage: linux Title: package linux-headers-6.11.0-13-generic 6.11.0-13.14 failed to install/upgrade: installed linux-headers-6.11.0-13-generic package post-installation script subprocess returned error exit status 11 UpgradeStatus: Upgraded to oracular on 2024-11-25 (22 days ago) dmi.bios.date: 08/04/2020 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X512DAP.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X512DAP dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX512DAP.302:bd08/04/2020:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX512DAP_F512DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX512DAP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: VivoBook dmi.product.name: VivoBook_ASUSLaptop X512DAP_F512DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2091950/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp