@bbaker6212/Brad, weirdly enough it does work after a suspend/wake but
will cease working after any sort of interaction with the touchpad
settings including on/off.

modprobe commands have no effect.

Requested Info:

theyield@Keyloggertop ~ $ uname -a
Linux Keyloggertop 4.15.0-041500rc6-generic #201712312330 SMP Sun Dec 31 
23:31:15 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
theyield@Keyloggertop ~ $ dmesg | grep YEPO
[    0.000000] DMI: LIVEFAN LIVEFAN/P313R, BIOS YEPOM10x.8.WP313R.NHNAUHL01 
10/09/2017
theyield@Keyloggertop ~ $ xinput --list
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ PixArt Dell MS116 USB Optical Mouse       id=8    [slave  pointer  (2)]
⎜   ↳ SYNA3602:00 0911:5288 Touchpad            id=10   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Video Bus                                 id=6    [slave  keyboard (3)]
    ↳ Power Button                              id=7    [slave  keyboard (3)]
    ↳ USB2.0 UVC PC Camera: USB2.0 UV           id=9    [slave  keyboard (3)]
    ↳ Intel HID events                          id=11   [slave  keyboard (3)]
    ↳ Intel HID 5 button array                  id=12   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=13   [slave  keyboard (3)]
theyield@Keyloggertop ~ $ xinput list 10
SYNA3602:00 0911:5288 Touchpad                  id=10   [slave  pointer  (2)]
        Reporting 7 classes:
                Class originated from: 10. Type: XIButtonClass
                Buttons supported: 7
                Button labels: "Button Left" "Button Middle" "Button Right" 
"Button Wheel Up" "Button Wheel Down" "Button Horiz Wheel Left" "Button Horiz 
Wheel Right"
                Button state:
                Class originated from: 10. Type: XIValuatorClass
                Detail for Valuator 0:
                  Label: Rel X
                  Range: -1.000000 - -1.000000
                  Resolution: 0 units/m
                  Mode: relative
                Class originated from: 10. Type: XIValuatorClass
                Detail for Valuator 1:
                  Label: Rel Y
                  Range: -1.000000 - -1.000000
                  Resolution: 0 units/m
                  Mode: relative
                Class originated from: 10. Type: XIValuatorClass
                Detail for Valuator 2:
                  Label: Rel Horiz Scroll
                  Range: -1.000000 - -1.000000
                  Resolution: 0 units/m
                  Mode: relative
                Class originated from: 10. Type: XIValuatorClass
                Detail for Valuator 3:
                  Label: Rel Vert Scroll
                  Range: -1.000000 - -1.000000
                  Resolution: 0 units/m
                  Mode: relative
                Class originated from: 10. Type: XIScrollClass
                Scroll info for Valuator 2
                  type: 2 (horizontal)
                  increment: 15.000000
                  flags: 0x0
                Class originated from: 10. Type: XIScrollClass
                Scroll info for Valuator 3
                  type: 1 (vertical)
                  increment: 15.000000
                  flags: 0x0

theyield@Keyloggertop ~ $ xinput list-props "SYNA3602:00 0911:5288 Touchpad"
Device 'SYNA3602:00 0911:5288 Touchpad':
        Device Enabled (142):   1
        Coordinate Transformation Matrix (144): 1.000000, 0.000000, 0.000000, 
0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
        libinput Tapping Enabled (293): 1
        libinput Tapping Enabled Default (294): 0
        libinput Tapping Drag Enabled (295):    1
        libinput Tapping Drag Enabled Default (296):    1
        libinput Tapping Drag Lock Enabled (297):       0
        libinput Tapping Drag Lock Enabled Default (298):       0
        libinput Accel Speed (276):     0.000000
        libinput Accel Speed Default (277):     0.000000
        libinput Natural Scrolling Enabled (281):       1
        libinput Natural Scrolling Enabled Default (282):       0
        libinput Send Events Modes Available (260):     1, 1
        libinput Send Events Mode Enabled (261):        0, 0
        libinput Send Events Mode Enabled Default (262):        0, 0
        libinput Left Handed Enabled (283):     0
        libinput Left Handed Enabled Default (284):     0
        libinput Scroll Methods Available (285):        1, 1, 0
        libinput Scroll Method Enabled (286):   1, 0, 0
        libinput Scroll Method Enabled Default (287):   1, 0, 0
        libinput Click Methods Available (299): 1, 1
        libinput Click Method Enabled (300):    1, 0
        libinput Click Method Enabled Default (301):    1, 0
        libinput Middle Emulation Enabled (290):        0
        libinput Middle Emulation Enabled Default (291):        0
        libinput Disable While Typing Enabled (302):    1
        libinput Disable While Typing Enabled Default (303):    1
        Device Node (263):      "/dev/input/event15"
        Device Product ID (264):        2321, 21128
        libinput Drag Lock Buttons (292):       <no items>
        libinput Horizonal Scroll Enabled (265):        0
theyield@Keyloggertop ~ $ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: 
Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/PNP0C09:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input2
U: Uniq=
H: Handlers=sysrq kbd event2 leds 
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input4
U: Uniq=
H: Handlers=kbd event3 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0003 Vendor=413c Product=301a Version=0111
N: Name="PixArt Dell MS116 USB Optical Mouse"
P: Phys=usb-0000:00:15.0-2/input0
S: 
Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-2/1-2:1.0/0003:413C:301A.0001/input/input6
U: Uniq=
H: Handlers=mouse0 event4 
B: PROP=0
B: EV=17
B: KEY=ff0000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID events"
P: Phys=
S: Sysfs=/devices/platform/INT33D5:00/input/input7
U: Uniq=
H: Handlers=rfkill kbd event5 
B: PROP=0
B: EV=13
B: KEY=81000300000000 5000004000 1e294000000020 0
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Intel HID 5 button array"
P: Phys=
S: Sysfs=/devices/platform/INT33D5:00/input/input8
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=33
B: KEY=1000000000000 0 201c000000000000 0
B: MSC=10
B: SW=1000

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input9
U: Uniq=
H: Handlers=event7 
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input10
U: Uniq=
H: Handlers=event8 
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input11
U: Uniq=
H: Handlers=event9 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input12
U: Uniq=
H: Handlers=event10 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input13
U: Uniq=
H: Handlers=event11 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input14
U: Uniq=
H: Handlers=event12 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:0e.0/sound/card0/input15
U: Uniq=
H: Handlers=event13 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0003 Vendor=05e3 Product=0510 Version=0524
N: Name="USB2.0 UVC PC Camera: USB2.0 UV"
P: Phys=usb-0000:00:15.0-8/button
S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-8/1-8:1.0/input/input16
U: Uniq=
H: Handlers=kbd event14 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0018 Vendor=0911 Product=5288 Version=0100
N: Name="SYNA3602:00 0911:5288 Touchpad"
P: Phys=i2c-SYNA3602:00
S: 
Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0004/input/input25
U: Uniq=
H: Handlers=mouse1 event15 
B: PROP=5
B: EV=1b
B: KEY=e420 30000 0 0 0 0
B: ABS=260800000000003
B: MSC=20

theyield@Keyloggertop ~ $

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1728244

Title:
  Touchpad stops working after reboot on Apollo Lake

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  Triaged

Bug description:
  On the Jumper EZBook 3 Pro (V4) laptop, using an Apollo Lake N3450
  processor, if you install Ubuntu 17.10 (or less) with isorespin and
  use rEFInd as bootloader (this is the only way to get linux booting on
  this laptop) everything works out of the box, but after a reboot or
  two the touchpad stops working. Both in Ubuntu and Windows 10. The
  only way to restore functionality is to boot from usb key ubuntu 17.10
  respined, or disassemble laptop and detach-reattach battery cable.
  This is mesg | grep i2c_hid:

  
  [ 2056.460636] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report 
(27/34)
  [ 3077.604699] i2c_hid i2c-SYNA3602:00: failed to reset device.
  [ 3077.605473] dpm_run_callback(): i2c_hid_resume+0x0/0xe0 [i2c_hid] returns 
-61
  [ 3080.468156] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report 
(27/34)

  
  uname -rvps
  Linux 4.10.0-32-generic #36~16.04.1-Ubuntu SMP Wed Aug 9 09:19:02 UTC 2017 
x86_64

  There has to be a bug in the kernel. Any way to avoid this?

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1728244/+subscriptions

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