Guys, a full list of system and touchpad info that *might* be of assistance in tracking this problem since it seems to manifest differently on different machines:
[brad@EZB3P ~]$ uname -a //of course ;-) [brad@EZB3P ~]$ dmesg | grep JUMPER Jumper EZbook/P313R, BIOS JUMPER10x.P8.WP313R.NHNAUHN02 08/07/2017 [brad@EZB3P ~]$ sudo libinput list-devices Device: SYNA3602:00 0911:5288 Touchpad Kernel: /dev/input/event15 Group: 6 Seat: seat0, default Size: 120x71mm Capabilities: pointer gesture Tap-to-click: disabled Tap-and-drag: enabled Tap drag lock: disabled Left-handed: disabled Nat.scrolling: disabled Middle emulation: disabled Calibration: n/a Scroll methods: *two-finger edge Click methods: *button-areas clickfinger Disable-w-typing: enabled Accel profiles: none Rotation: n/a [brad@EZB3P ~]$ xinput --list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ SYNA3602:00 0911:5288 Touchpad id=9 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Video Bus id=6 [slave keyboard (3)] ↳ Power Button id=7 [slave keyboard (3)] ↳ USB 2.0 Camera: USB 2.0 Camera id=8 [slave keyboard (3)] ↳ Intel HID events id=10 [slave keyboard (3)] ↳ Intel HID 5 button array id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] [brad@EZB3P ~]$ xinput list 9 SYNA3602:00 0911:5288 Touchpad id=9 [slave pointer (2)] Reporting 7 classes: Class originated from: 9. Type: XIButtonClass Buttons supported: 7 Button labels: "Button Left" "Button Middle" "Button Right" "Button Wheel Up" "Button Wheel Down" "Button Horiz Wheel Left" "Button Horiz Wheel Right" Button state: Class originated from: 9. Type: XIValuatorClass Detail for Valuator 0: Label: Rel X Range: -1.000000 - -1.000000 Resolution: 0 units/m Mode: relative Class originated from: 9. Type: XIValuatorClass Detail for Valuator 1: Label: Rel Y Range: -1.000000 - -1.000000 Resolution: 0 units/m Mode: relative Class originated from: 9. Type: XIValuatorClass Detail for Valuator 2: Label: Rel Horiz Scroll Range: -1.000000 - -1.000000 Resolution: 0 units/m Mode: relative Class originated from: 9. Type: XIValuatorClass Detail for Valuator 3: Label: Rel Vert Scroll Range: -1.000000 - -1.000000 Resolution: 0 units/m Mode: relative Class originated from: 9. Type: XIScrollClass Scroll info for Valuator 2 type: 2 (horizontal) increment: 15.000000 flags: 0x0 Class originated from: 9. Type: XIScrollClass Scroll info for Valuator 3 type: 1 (vertical) increment: 15.000000 flags: 0x0 [brad@EZB3P ~]$ xinput list-props "SYNA3602:00 0911:5288 Touchpad" Device 'SYNA3602:00 0911:5288 Touchpad': Device Enabled (141): 1 Coordinate Transformation Matrix (143): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000 libinput Tapping Enabled (276): 1 libinput Tapping Enabled Default (277): 0 libinput Tapping Drag Enabled (278): 1 libinput Tapping Drag Enabled Default (279): 1 libinput Tapping Drag Lock Enabled (280): 0 libinput Tapping Drag Lock Enabled Default (281): 0 libinput Tapping Button Mapping Enabled (282): 1, 0 libinput Tapping Button Mapping Default (283): 1, 0 libinput Natural Scrolling Enabled (284): 0 libinput Natural Scrolling Enabled Default (285): 0 libinput Left Handed Enabled (286): 0 libinput Left Handed Enabled Default (287): 0 libinput Accel Speed (288): 0.780000 libinput Accel Speed Default (289): 0.000000 libinput Scroll Methods Available (290): 1, 1, 0 libinput Scroll Method Enabled (291): 1, 0, 0 libinput Scroll Method Enabled Default (292): 1, 0, 0 libinput Click Methods Available (293): 1, 1 libinput Click Method Enabled (294): 1, 0 libinput Click Method Enabled Default (295): 1, 0 libinput Middle Emulation Enabled (296): 0 libinput Middle Emulation Enabled Default (297): 0 libinput Send Events Modes Available (261): 1, 1 libinput Send Events Mode Enabled (262): 0, 0 libinput Send Events Mode Enabled Default (263): 0, 0 libinput Disable While Typing Enabled (298): 1 libinput Disable While Typing Enabled Default (299): 1 Device Node (264): "/dev/input/event15" Device Product ID (265): 2321, 21128 libinput Drag Lock Buttons (300): <no items> libinput Horizontal Scroll Enabled (301): 1 [brad@EZB3P ~]$ cat /proc/bus/input/devices I: Bus=0018 Vendor=0911 Product=5288 Version=0100 N: Name="SYNA3602:00 0911:5288 Touchpad" P: Phys=i2c-SYNA3602:00 S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-1/i2c-SYNA3602:00/0018:0911:5288.0001/input/input18 U: Uniq= H: Handlers=event15 mouse0 B: PROP=5 B: EV=b B: KEY=e420 10000 0 0 0 0 B: ABS=260800000000003 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1728244 Title: Touchpad stops working after reboot on Apollo Lake Status in Linux: Unknown Status in linux package in Ubuntu: Triaged Bug description: On the Jumper EZBook 3 Pro (V4) laptop, using an Apollo Lake N3450 processor, if you install Ubuntu 17.10 (or less) with isorespin and use rEFInd as bootloader (this is the only way to get linux booting on this laptop) everything works out of the box, but after a reboot or two the touchpad stops working. Both in Ubuntu and Windows 10. The only way to restore functionality is to boot from usb key ubuntu 17.10 respined, or disassemble laptop and detach-reattach battery cable. This is mesg | grep i2c_hid: [ 2056.460636] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (27/34) [ 3077.604699] i2c_hid i2c-SYNA3602:00: failed to reset device. [ 3077.605473] dpm_run_callback(): i2c_hid_resume+0x0/0xe0 [i2c_hid] returns -61 [ 3080.468156] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (27/34) uname -rvps Linux 4.10.0-32-generic #36~16.04.1-Ubuntu SMP Wed Aug 9 09:19:02 UTC 2017 x86_64 There has to be a bug in the kernel. Any way to avoid this? To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1728244/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
