Reuben Firmin, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1649727/comments/7 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.
** Changed in: linux (Ubuntu) Importance: Medium => Undecided ** Changed in: linux (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1649727 Title: No sound card detected with device: Intel Corporation Device 9d71 Status in linux package in Ubuntu: Invalid Bug description: On a new Dell Inspiron i5378-2885GRY, the sound device is not detected by alsa, and the UI mixer shows a "Dummy" sound card. I've attached the ubuntu-bug dump for the laptop. I confirmed that snd- modules are loaded. The sound card is detected by lshw and lspci. It's a Intel Corporation Device 9d71. Fastboot is not enabled; boot is "thorough". The sound card *did* work on two separate occasions - i.e. was detected successfully. On all subsequent boots it is not detected. See also bugs 1641028 and 1649668. Googling for this device also shows a smattering of other problems that people are having with it. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1649727/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp