A couple more things to check:
1) Check where the Jenkins Service is pointing to, should be a Jenkins.exe file located in folder where Jenkins is installed. Listed under Path to executable in Service properties: For example, this is my entry - D:\SCM\Apps\Jenkins\jenkins.exe In same folder as listed in Service, check your Jenkins.xml file to ensure it only has one <arguments> key line in the xml file, also make sure that you have your <executable> key in the xml file and it points to a valid Java 1.8 version of Java. Include the path in this key, if Java is not in the system path, then you need to point directly at it. <service> <id>jenkins</id> <name>Jenkins</name> <description>This service runs Jenkins continuous integration system.</description> <env name="JENKINS_HOME" value="%BASE%"/> <executable>D:\SCM\Apps\Java\Ora_jdk1.8.0_144x64\bin\java</executable> <arguments>-Xrs -Xms2048m -Xmx8192m -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -jar "%BASE%\jenkins.war" --httpPort=8080</arguments> <logmode>rotate</logmode> <onfailure action="restart" /> </service> 2) Make sure there are no other applications using port 8080 (80), if you have something like Apache Tomcat, or IIS, it could be using the same port and you could have a conflict. You can always change your httpPort in your Jenkins.xml file to 8082 or 8090, etc. Hope this helps. Thanks, John From: jenkinsci-users@googlegroups.com [mailto:jenkinsci-users@googlegroups.com] On Behalf Of Steve K Sent: Thursday, August 16, 2018 9:53 AM To: Jenkins Users <jenkinsci-users@googlegroups.com> Subject: Re: Shutting down a Jenkins instance that was still starting up Thanks for your ideas John. I have attempted what you suggested multiple times, but it does not go smoothly. * I shut down Jenkins if necessary (often, it is already down). * Via task manager, I see that Java is running. * I attempt to kill the Java process, but, even though I am an administrator, I get "Access Denied". * I attempt to start Jenkins, but that fails (I believe that's when the subject of this thread is generated "Shutting down a Jenkins instance that was still starting up". * I resort to -- Disabling the Jenkins service. * Reboot the machine (seems to be the only way to get rid of the Java process). * After the machine completes the reboot, I enable the service and start Jenkins. * Again, I'll see two two "Starting D:\Jenkins\jre\bin\java..." commands in the jenkins.wrapper.log I don't know where the second command comes from. On Thursday, August 16, 2018 at 6:55:59 AM UTC-4, Burrows, John wrote: Steve, Shut down Jenkins, then using Task Manager, check for any rogue Jenkins or Java processes running on that machine and if any found, kill those processes. Start Jenkins back up. You should only have one Jenkins and one Java process running on the Jenkins Master, unless you are also running jobs on that server. See if that helps. John On Aug 15, 2018, at 12:02 PM, Steve K <steve.k...@carestream.com<javascript:>> wrote: Hello, We have been experiencing periodic crashes of the Jenkins server (almost one per week). It's bad enough that the system goes down, but bringing it back up has been problematic as well. We are running Jenkins version 2.89.2 on Windows Server 2008 R2 Standard. Here's a look at my jenkins.err.log: Aug 15, 2018 9:20:20 AM Main deleteWinstoneTempContents WARNING: Failed to delete the temporary Winstone file C:\Users\lx00057\AppData\Local\Temp\winstone\jenkins.war Aug 15, 2018 9:20:20 AM org.eclipse.jetty.util.log.Log initialized INFO: Logging initialized @669ms to org.eclipse.jetty.util.log.JavaUtilLog Aug 15, 2018 9:20:20 AM winstone.Logger logInternal INFO: Beginning extraction from war file Aug 15, 2018 9:20:20 AM org.eclipse.jetty.server.handler.ContextHandler setContextPath WARNING: Empty contextPath Aug 15, 2018 9:20:20 AM org.eclipse.jetty.server.Server doStart INFO: jetty-9.4.z-SNAPSHOT Aug 15, 2018 9:20:21 AM org.eclipse.jetty.webapp.StandardDescriptorProcessor visitServlet INFO: NO JSP Support for /, did not find org.eclipse.jetty.jsp.JettyJspServlet Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.session.DefaultSessionIdManager doStart INFO: DefaultSessionIdManager workerName=node0 Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.session.DefaultSessionIdManager doStart INFO: No SessionScavenger set, using defaults Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.session.HouseKeeper startScavenging INFO: Scavenging every 600000ms Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.handler.ContextHandler doStart INFO: Started w.@3cbe{/,file:///D:/Jenkins/war/,AVAILABLE}{D:\Jenkins\war}<mailto:w.@3cbe%7b/,file:///D:/Jenkins/war/,AVAILABLE%7d%7bD:\Jenkins\war%7d> Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.AbstractConnector doStop INFO: Stopped ServerConnector@172e513{HTTP/1.1,[http/1.1]}{0.0.0.0:8080<http://0.0.0.0:8080>} Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.session.HouseKeeper stopScavenging INFO: Stopped scavenging Aug 15, 2018 9:20:21 AM hudson.WebAppMain contextDestroyed INFO: Shutting down a Jenkins instance that was still starting up java.lang.Throwable: reason at hudson.WebAppMain.contextDestroyed(WebAppMain.java:388) at org.eclipse.jetty.server.handler.ContextHandler.callContextDestroyed(ContextHandler.java:898) at org.eclipse.jetty.servlet.ServletContextHandler.callContextDestroyed(ServletContextHandler.java:545) at org.eclipse.jetty.server.handler.ContextHandler.stopContext(ContextHandler.java:873) at org.eclipse.jetty.servlet.ServletContextHandler.stopContext(ServletContextHandler.java:355) at org.eclipse.jetty.webapp.WebAppContext.stopWebapp(WebAppContext.java:1507) at org.eclipse.jetty.webapp.WebAppContext.stopContext(WebAppContext.java:1471) at org.eclipse.jetty.server.handler.ContextHandler.doStop(ContextHandler.java:927) at org.eclipse.jetty.servlet.ServletContextHandler.doStop(ServletContextHandler.java:271) at org.eclipse.jetty.webapp.WebAppContext.doStop(WebAppContext.java:569) at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) at org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:142) at org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:160) at org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:124) at org.eclipse.jetty.server.Server.doStop(Server.java:523) at org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89) at winstone.Launcher.shutdown(Launcher.java:307) at winstone.Launcher.<init>(Launcher.java:167) at winstone.Launcher.main(Launcher.java:354) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at Main._main(Main.java:294) at Main.main(Main.java:132) Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.handler.ContextHandler doStop INFO: Stopped w.@3cbe{/,null,UNAVAILABLE}{D:\Jenkins\war}<mailto:w.@3cbe%7b/,null,UNAVAILABLE%7d%7bD:\Jenkins\war%7d> Exception in thread "Jenkins initialization thread" java.lang.NoClassDefFoundError: hudson/util/HudsonFailedToLoad at hudson.WebAppMain$3.run(WebAppMain.java:247) Caused by: java.lang.ClassNotFoundException: hudson.util.HudsonFailedToLoad at java.net.URLClassLoader$1.run(Unknown Source) at java.net.URLClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at org.eclipse.jetty.webapp.WebAppClassLoader.loadClass(WebAppClassLoader.java:560) at java.lang.ClassLoader.loadClass(Unknown Source) ... 1 more Aug 15, 2018 9:20:21 AM winstone.Logger logInternal INFO: Winstone shutdown successfully java.io.IOException: Failed to start Jetty at winstone.Launcher.<init>(Launcher.java:156) at winstone.Launcher.main(Launcher.java:354) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at Main._main(Main.java:294) at Main.main(Main.java:132) Caused by: java.net.BindException: Address already in use: bind at sun.nio.ch.Net.bind0(Native Method) at sun.nio.ch.Net.bind(Unknown Source) at sun.nio.ch.Net.bind(Unknown Source) at sun.nio.ch.ServerSocketChannelImpl.bind(Unknown Source) at sun.nio.ch.ServerSocketAdaptor.bind(Unknown Source) at org.eclipse.jetty.server.ServerConnector.open(ServerConnector.java:298) at org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:80) at org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:236) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68) at org.eclipse.jetty.server.Server.doStart(Server.java:431) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68) at winstone.Launcher.<init>(Launcher.java:154) ... 7 more Aug 15, 2018 9:20:21 AM winstone.Logger logInternal SEVERE: Container startup failed java.io.IOException: Failed to start Jetty at winstone.Launcher.<init>(Launcher.java:156) at winstone.Launcher.main(Launcher.java:354) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at Main._main(Main.java:294) at Main.main(Main.java:132) Caused by: java.net.BindException: Address already in use: bind at sun.nio.ch.Net.bind0(Native Method) at sun.nio.ch.Net.bind(Unknown Source) at sun.nio.ch.Net.bind(Unknown Source) at sun.nio.ch.ServerSocketChannelImpl.bind(Unknown Source) at sun.nio.ch.ServerSocketAdaptor.bind(Unknown Source) at org.eclipse.jetty.server.ServerConnector.open(ServerConnector.java:298) at org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:80) at org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:236) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68) at org.eclipse.jetty.server.Server.doStart(Server.java:431) at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68) at winstone.Launcher.<init>(Launcher.java:154) ... 7 more Interesting info from the jenkins.wrapper.log 2018-08-15 09:19:15,056 INFO - Starting ServiceWrapper in the service mode 2018-08-15 09:19:15,572 INFO - Starting D:\Jenkins\jre\bin\java -Xrs -Xmx1024m -XX:+HeapDumpOnOutOfMemoryError -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -jar "D:\Jenkins\jenkins.war" --httpPort=8080 2018-08-15 09:19:15,588 INFO - Starting D:\Jenkins\jre\bin\java -Xrs -Xmx1024m -XX:+HeapDumpOnOutOfMemoryError -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -jar "D:\Jenkins\jenkins.war" --httpPort=8080 2018-08-15 09:19:15,603 INFO - Started process 3716 2018-08-15 09:19:15,619 DEBUG - Forwarding logs of the process System.Diagnostics.Process (java) to winsw.SizeBasedRollingLogAppender I don't understand why there are two "Starting D:\Jenkins\jre\bin\java..." commands. My jenkins.xml <!-- Windows service definition for Jenkins To uninstall, run "jenkins.exe stop" to stop the service, then "jenkins.exe uninstall" to uninstall the service. Both commands don't produce any output if the execution is successful. --> <service> <id>jenkins</id> <name>Jenkins</name> <description>This service runs Jenkins continuous integration system.</description> <env name="JENKINS_HOME" value="%BASE%"/> <!-- if you'd like to run Jenkins with a specific version of Java, specify a full path to java.exe. The following value assumes that you have java in your PATH. --> <executable>%BASE%\jre\bin\java</executable> <arguments>-Xrs -Xmx1024m -XX:+HeapDumpOnOutOfMemoryError -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycl e -jar "%BASE%\jenkins.war" --httpPort=8080</arguments> <!-- interactive flag causes the empty black Java window to be displayed. I'm still debugging this. <interactive /> --> <logmode>rotate</logmode> </service> I'd appreciate any helpful information you may be able to provide. If there is additional information that I could provide to help determine a cause/fix for the problems I'm experiencing, please let me know. Thanks in advance. Steve K. -- You received this message because you are subscribed to the Google Groups "Jenkins Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to jenkinsci-use...@googlegroups.com<javascript:>. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-users/8f81da76-deb6-47a3-a781-a33ba86ee7d1%40googlegroups.com<https://groups.google.com/d/msgid/jenkinsci-users/8f81da76-deb6-47a3-a781-a33ba86ee7d1%40googlegroups.com?utm_medium=email&utm_source=footer>. For more options, visit https://groups.google.com/d/optout. ________________________________ [https://lh6.googleusercontent.com/proxy/gh2u13mtw43GKLhnsKXdkyndugoiemNH90Wo9wrPcew9AW5Au7iDt_AP2myOU93jawvpA6tKVZnkNrhXZHJYGoM3=w5000-h5000]<http://www.aciworldwide.com/> This email message and any attachments may contain confidential, proprietary or non-public information. The information is intended solely for the designated recipient(s). If an addressing or transmission error has misdirected this email, please notify the sender immediately and destroy this email. Any review, dissemination, use or reliance upon this information by unintended recipients is prohibited. Any opinions expressed in this email are those of the author personally. -- You received this message because you are subscribed to the Google Groups "Jenkins Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to jenkinsci-users+unsubscr...@googlegroups.com<mailto:jenkinsci-users+unsubscr...@googlegroups.com>. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-users/814ff085-07d6-434e-a4e8-4d3d600dc35a%40googlegroups.com<https://groups.google.com/d/msgid/jenkinsci-users/814ff085-07d6-434e-a4e8-4d3d600dc35a%40googlegroups.com?utm_medium=email&utm_source=footer>. For more options, visit https://groups.google.com/d/optout. ________________________________ [https://www.aciworldwide.com/-/media/aci-footer]<http://www.aciworldwide.com> This email message and any attachments may contain confidential, proprietary or non-public information. The information is intended solely for the designated recipient(s). If an addressing or transmission error has misdirected this email, please notify the sender immediately and destroy this email. Any review, dissemination, use or reliance upon this information by unintended recipients is prohibited. Any opinions expressed in this email are those of the author personally. -- You received this message because you are subscribed to the Google Groups "Jenkins Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to jenkinsci-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-users/DM5PR08MB2793293C49096EE9DEDD3310F23E0%40DM5PR08MB2793.namprd08.prod.outlook.com. For more options, visit https://groups.google.com/d/optout.