Steve,

Shut down Jenkins, then using Task Manager, check for any rogue Jenkins or Java 
processes running on that machine and if any found, kill those processes.

Start Jenkins back up.

You should only have one Jenkins and one Java process running on the Jenkins 
Master, unless you are also running jobs on that server.

See if that helps.

John

On Aug 15, 2018, at 12:02 PM, Steve K 
<steve.kerxha...@carestream.com<mailto:steve.kerxha...@carestream.com>> wrote:

Hello,

We have been experiencing periodic crashes of the Jenkins server (almost one 
per week).
It's bad enough that the system goes down, but bringing it back up has been 
problematic as well.

We are running Jenkins version 2.89.2 on Windows Server 2008 R2 Standard.

Here's a look at my jenkins.err.log:

Aug 15, 2018 9:20:20 AM Main deleteWinstoneTempContents
WARNING: Failed to delete the temporary Winstone file 
C:\Users\lx00057\AppData\Local\Temp\winstone\jenkins.war
Aug 15, 2018 9:20:20 AM org.eclipse.jetty.util.log.Log initialized
INFO: Logging initialized @669ms to org.eclipse.jetty.util.log.JavaUtilLog
Aug 15, 2018 9:20:20 AM winstone.Logger logInternal
INFO: Beginning extraction from war file
Aug 15, 2018 9:20:20 AM org.eclipse.jetty.server.handler.ContextHandler 
setContextPath
WARNING: Empty contextPath
Aug 15, 2018 9:20:20 AM org.eclipse.jetty.server.Server doStart
INFO: jetty-9.4.z-SNAPSHOT
Aug 15, 2018 9:20:21 AM org.eclipse.jetty.webapp.StandardDescriptorProcessor 
visitServlet
INFO: NO JSP Support for /, did not find org.eclipse.jetty.jsp.JettyJspServlet
Aug 15, 2018 9:20:21 AM 
org.eclipse.jetty.server.session.DefaultSessionIdManager doStart
INFO: DefaultSessionIdManager workerName=node0
Aug 15, 2018 9:20:21 AM 
org.eclipse.jetty.server.session.DefaultSessionIdManager doStart
INFO: No SessionScavenger set, using defaults
Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.session.HouseKeeper 
startScavenging
INFO: Scavenging every 600000ms
Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.handler.ContextHandler doStart
INFO: Started w.@3cbe{/,file:///D:/Jenkins/war/,AVAILABLE}{D:\Jenkins\war}
Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.AbstractConnector doStop
INFO: Stopped ServerConnector@172e513{HTTP/1.1,[http/1.1]}{0.0.0.0:8080}
Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.session.HouseKeeper 
stopScavenging
INFO: Stopped scavenging
Aug 15, 2018 9:20:21 AM hudson.WebAppMain contextDestroyed
INFO: Shutting down a Jenkins instance that was still starting up
java.lang.Throwable: reason
    at hudson.WebAppMain.contextDestroyed(WebAppMain.java:388)
    at 
org.eclipse.jetty.server.handler.ContextHandler.callContextDestroyed(ContextHandler.java:898)
    at 
org.eclipse.jetty.servlet.ServletContextHandler.callContextDestroyed(ServletContextHandler.java:545)
    at 
org.eclipse.jetty.server.handler.ContextHandler.stopContext(ContextHandler.java:873)
    at 
org.eclipse.jetty.servlet.ServletContextHandler.stopContext(ServletContextHandler.java:355)
    at 
org.eclipse.jetty.webapp.WebAppContext.stopWebapp(WebAppContext.java:1507)
    at 
org.eclipse.jetty.webapp.WebAppContext.stopContext(WebAppContext.java:1471)
    at 
org.eclipse.jetty.server.handler.ContextHandler.doStop(ContextHandler.java:927)
    at 
org.eclipse.jetty.servlet.ServletContextHandler.doStop(ServletContextHandler.java:271)
    at org.eclipse.jetty.webapp.WebAppContext.doStop(WebAppContext.java:569)
    at 
org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89)
    at 
org.eclipse.jetty.util.component.ContainerLifeCycle.stop(ContainerLifeCycle.java:142)
    at 
org.eclipse.jetty.util.component.ContainerLifeCycle.doStop(ContainerLifeCycle.java:160)
    at 
org.eclipse.jetty.server.handler.AbstractHandler.doStop(AbstractHandler.java:124)
    at org.eclipse.jetty.server.Server.doStop(Server.java:523)
    at 
org.eclipse.jetty.util.component.AbstractLifeCycle.stop(AbstractLifeCycle.java:89)
    at winstone.Launcher.shutdown(Launcher.java:307)
    at winstone.Launcher.<init>(Launcher.java:167)
    at winstone.Launcher.main(Launcher.java:354)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at Main._main(Main.java:294)
    at Main.main(Main.java:132)

Aug 15, 2018 9:20:21 AM org.eclipse.jetty.server.handler.ContextHandler doStop
INFO: Stopped w.@3cbe{/,null,UNAVAILABLE}{D:\Jenkins\war}
Exception in thread "Jenkins initialization thread" 
java.lang.NoClassDefFoundError: hudson/util/HudsonFailedToLoad
    at hudson.WebAppMain$3.run(WebAppMain.java:247)
Caused by: java.lang.ClassNotFoundException: hudson.util.HudsonFailedToLoad
    at java.net.URLClassLoader$1.run(Unknown Source)
    at java.net.URLClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at 
org.eclipse.jetty.webapp.WebAppClassLoader.loadClass(WebAppClassLoader.java:560)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    ... 1 more
Aug 15, 2018 9:20:21 AM winstone.Logger logInternal
INFO: Winstone shutdown successfully
java.io.IOException: Failed to start Jetty
    at winstone.Launcher.<init>(Launcher.java:156)
    at winstone.Launcher.main(Launcher.java:354)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at Main._main(Main.java:294)
    at Main.main(Main.java:132)
Caused by: java.net.BindException: Address already in use: bind
    at sun.nio.ch.Net.bind0(Native Method)
    at sun.nio.ch.Net.bind(Unknown Source)
    at sun.nio.ch.Net.bind(Unknown Source)
    at sun.nio.ch.ServerSocketChannelImpl.bind(Unknown Source)
    at sun.nio.ch.ServerSocketAdaptor.bind(Unknown Source)
    at org.eclipse.jetty.server.ServerConnector.open(ServerConnector.java:298)
    at 
org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:80)
    at 
org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:236)
    at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
    at org.eclipse.jetty.server.Server.doStart(Server.java:431)
    at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
    at winstone.Launcher.<init>(Launcher.java:154)
    ... 7 more
Aug 15, 2018 9:20:21 AM winstone.Logger logInternal
SEVERE: Container startup failed
java.io.IOException: Failed to start Jetty
    at winstone.Launcher.<init>(Launcher.java:156)
    at winstone.Launcher.main(Launcher.java:354)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at Main._main(Main.java:294)
    at Main.main(Main.java:132)
Caused by: java.net.BindException: Address already in use: bind
    at sun.nio.ch.Net.bind0(Native Method)
    at sun.nio.ch.Net.bind(Unknown Source)
    at sun.nio.ch.Net.bind(Unknown Source)
    at sun.nio.ch.ServerSocketChannelImpl.bind(Unknown Source)
    at sun.nio.ch.ServerSocketAdaptor.bind(Unknown Source)
    at org.eclipse.jetty.server.ServerConnector.open(ServerConnector.java:298)
    at 
org.eclipse.jetty.server.AbstractNetworkConnector.doStart(AbstractNetworkConnector.java:80)
    at 
org.eclipse.jetty.server.ServerConnector.doStart(ServerConnector.java:236)
    at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
    at org.eclipse.jetty.server.Server.doStart(Server.java:431)
    at 
org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:68)
    at winstone.Launcher.<init>(Launcher.java:154)
    ... 7 more



Interesting info from the jenkins.wrapper.log
2018-08-15 09:19:15,056 INFO  - Starting ServiceWrapper in the service mode
2018-08-15 09:19:15,572 INFO  - Starting D:\Jenkins\jre\bin\java -Xrs -Xmx1024m 
  -XX:+HeapDumpOnOutOfMemoryError 
-Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -jar 
"D:\Jenkins\jenkins.war" --httpPort=8080
2018-08-15 09:19:15,588 INFO  - Starting D:\Jenkins\jre\bin\java -Xrs -Xmx1024m 
  -XX:+HeapDumpOnOutOfMemoryError 
-Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -jar 
"D:\Jenkins\jenkins.war" --httpPort=8080
2018-08-15 09:19:15,603 INFO  - Started process 3716
2018-08-15 09:19:15,619 DEBUG - Forwarding logs of the process 
System.Diagnostics.Process (java) to winsw.SizeBasedRollingLogAppender

I don't understand why there are two "Starting D:\Jenkins\jre\bin\java..." 
commands.

My jenkins.xml
<!--
  Windows service definition for Jenkins

  To uninstall, run "jenkins.exe stop" to stop the service, then "jenkins.exe 
uninstall" to uninstall the service.
  Both commands don't produce any output if the execution is successful.
-->
<service>
  <id>jenkins</id>
  <name>Jenkins</name>
  <description>This service runs Jenkins continuous integration 
system.</description>
  <env name="JENKINS_HOME" value="%BASE%"/>
  <!--
    if you'd like to run Jenkins with a specific version of Java, specify a 
full path to java.exe.
    The following value assumes that you have java in your PATH.
  -->
  <executable>%BASE%\jre\bin\java</executable>
  <arguments>-Xrs -Xmx1024m   -XX:+HeapDumpOnOutOfMemoryError 
-Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycl
e -jar "%BASE%\jenkins.war" --httpPort=8080</arguments>
  <!--
    interactive flag causes the empty black Java window to be displayed.
    I'm still debugging this.
  <interactive />
  -->
  <logmode>rotate</logmode>
</service>


I'd appreciate any helpful information you may be able to provide.  If there is 
additional information that I could provide to help determine a cause/fix for 
the problems I'm experiencing, please let me know.

Thanks in advance.

Steve K.

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