Caro Ghigonetto, e quanto ao Balanced Scorecard e PMO? Li uma mat�ria muito interessante sobre change management na INFO CORPORATE de mar�o/abril e estou pensando em iniciar estudos na �rea de gest�o de TI tendo como base o ITIL e o CobIT. Hoje sou coordenador de infra-estrutura em um pequeno provedor no RJ e acredito que as duas metodologias podem me ajudar muito aqui dentro.
Obrigado, Leandro Cerqueira www.interligando.com.br ----- Original Message ----- From: Ghigonetto, Mauricio To: [EMAIL PROTECTED] Sent: Monday, May 10, 2004 9:08 AM Subject: RE: [itsm_br] Rec�m-chegado e ITIL x COBIT eu concordo e reafirmo! Mauricio Ghigonetto ITSM Business Developer ITIL Senior Consultant HP Services - Consulting & Integration ___________________________________________ Esta mensagem (incluindo qualquer anexo) e os arquivos nela contidos � confidencial e legalmente protegida, somente podendo ser usada pelo indiv�duo ou entidade a quem foi endere�ada. Caso voc� a tenha recebido por engano, dever� devolv�-la ao remetente e, posteriormente, apag�-la, pois, a dissemina��o, encaminhamento, uso, impress�o ou c�pia do conte�do desta mensagem s�o expressamente proibidos. This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message. Any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited. ________________________________ From: T�rzio Roberto da Silva Vieira [mailto:[EMAIL PROTECTED] Sent: sexta-feira, 7 de maio de 2004 18:39 To: [EMAIL PROTECTED] Subject: [itsm_br] Rec�m-chegado e ITIL x COBIT Boa noite a todos, Acabo de ingressar no grupo. O ITIL despertou muito meu interesse e penso em partir para uma certifica��o no futuro. Num semin�rio sobre o assunto foi questionado ao palestrante se o ITIL e o COBIT seriam concorrentes. O mesmo respondeu que n�o e que at� seriam complementares. Voc�s concordam com esta afirma��o? Agrade�o desde j� a aten��o dispensada. Atenciosamente, T�rzio Roberto da Silva Vieira Analista de Tecnologia da Informa��o DATAPREV/DF. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gest�o de TI - Mantida por Gilberto Biasoto - Network Designers - http://www.networkdesigners.com.br - ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Sponsor ADVERTISEMENT click here <http://rd.yahoo.com/SIG=1298tunlg/M=295196.4901138.6071305.3001176/D=groups/S=1705115386:HM/EXP=1084276899/A=2128215/R=0/SIG=10se96mf6/*http://companion.yahoo.com> <http://us.adserver.yahoo.com/l?M=295196.4901138.6071305.3001176/D=groups/S=:HM/A=2128215/rand=295920766> ________________________________ Yahoo! Groups Links * To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ * To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service <http://docs.yahoo.com/info/terms/> . [Non-text portions of this message have been removed] ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gest�o de TI - Mantida por Gilberto Biasoto - Network Designers - http://www.networkdesigners.com.br - ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- ------------------------------------------------------------------------------ Yahoo! Groups Links a.. To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ b.. To unsubscribe from this group, send an email to: [EMAIL PROTECTED] c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service. [Non-text portions of this message have been removed] ------------------------ Yahoo! Groups Sponsor ---------------------~--> Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar. Now with Pop-Up Blocker. Get it for free! http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/67folB/TM ---------------------------------------------------------------------~-> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Lista ITSM_BR - Gest�o de TI - Mantida por Gilberto Biasoto - Network Designers - http://www.networkdesigners.com.br - ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Para de descadastrar envie email para: [EMAIL PROTECTED] --- Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/itsm_br/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
