----- Message from Michael M Slusarz <slus...@horde.org> ---------
Date: Wed, 19 Feb 2014 23:33:54 -0700
From: Michael M Slusarz <slus...@horde.org>
Subject: Re: [imp] Some of our users are loosing their mails.
To: imp@lists.horde.org
Quoting Simon B <simon.buongio...@gmail.com>:
On 20 Feb 2014 05:54, "ANANT S ATHAVALE" <a...@isac.gov.in> wrote:
Dear List,
The users are using horizontal view. They click on a message and it
gets
displayed at the bottom half. This also makes check box left to that
message getting selected.
Now, they scroll down to see some other mails and while viewing, they
decide to select some mails which can be deleted without even
opening/seeing. So, they do it by checking/clicking on the check box
and
by now, they have already forgotten that, there is one message on the
top,
which is already selected as it was being viewed.
Now, they click on Delete. So, this makes one extra mail getting
deleted,
though they don't intend to delete it.
Though, I feel, it is the user who is doing the mistake, but, how to
avoid
this happening, even unknowingly.
--
There's a confirmation preference isn't there? To have a pop-up
confirming
deletes? Turn it on and lock it?
And/or use a trash mailbox. So it is not a destructive action.
michael
--
___________________________________
Michael Slusarz [slus...@horde.org]
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----- End message from Michael M Slusarz <slus...@horde.org> -----
The main problem is, they should immediately realise that, they have
deleted a mail accidently. The users would have either setup Trash
cleanup policy or they may be cleaning up on their own. Realilsing the
mistake later is a problem.
--
Regards
Anant
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