> On Jun 5, 2017, at 5:06 PM, zMan <zedgarhoo...@gmail.com> wrote: > > Ed: Those points seem valid, at least subjectively (i.e., one might > disagree with them, but they do make *a* case that the article is crap). > But the Compuware aspect is still not relevant -- none of your points are > related to the Compuware-ness. > > Jeez, I sound like a Compuware shill here. Really, I'm not. I've had to > deal with ABEND-AID a few times, and my first recommendation is always > "Turn it off", because all it does is hide useful details AFAICT. And I've > heard plenty of other war stories. > > Just seeking truth and beauty here… >
Man: I might agree with you if it were just one sales type I was talking about. I am talking 20++ years experience trying to deal with this company. They have done everything I can think of except steal. Cheated is a hard proof but one time when I was dealing with billing (Thank god never again) I caught what I thought was chicanery. I called the company attorney and went through the bill in question thoroughly and he agreed with me. But as he pointed out it was for less than $100.00 and the amount spent trying to get it back was not worth the company’s time and money. We let it slide but kept an eye on the company forever. We have on going issues with abendaid as well. My main bitch about it was that it at time never seem to captured the data needed, overall it was a so so product that I would be loathed to recommend to anyone. There were other COMPUWARE products that I disliked intensely. To COMPUWARE’s credit they did offer pretty decent support. Their manuals were at best average and never had exactly the examples I really needed. Now I know its not realistic to have all permutations, but it was strange that practically everyone I needed wasn’t there. I will shut up here and only say I hated the CPU SERIAL number issue. At one place where I worked we had new CPU’s show up bi weekly and it got to be such a hassle. Ed ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
