>The customer is uploading via a webpage .

I may have missed something, but I understand, firstly the data does not even 
arrive completely on the Linux, and secondly this is probably HTTP/HTTPS data 
transfer since you mention "via webpage".


It seems to me FTP is not yet involved, but a browser on the client and an HTTP 
server on the Linux side. If so, have a look a the the various HTTP server log 
file; the should be at leas some kind of error log.


If feasible, I would inspect the TCP/IP traffic using Wireshark on the client 
sending the data. If this is HTTPS you won't see much of the data but you might 
find other hints.


In addition, as other have suggested, have a detailed look at the data around 
the point where the transfer stops.


--
Peter Hunkeler








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