http://www.vm.ibm.com/eval/ is the page to download the evaluation
z/VM ?5.3?). Or ordering 5.2, 5.3, 6.1.  Get the file downloaded and
burned on a DVD-R by the local staff and inserted into the DVD drive.

http://www.cbttape.org/~jjaeger/zzsa.html Is the stand alone ZZSA files.  CD-R.

On Thu, May 8, 2014 at 12:39 PM, Karl Severson
<[email protected]> wrote:
>>If the original volume was not IPL'able, then maybe the IPL data got
> damaged. You could try updating the IPL data on the RES volume from the 
> starter system.
> If in the worst case, you should still be able to re-use existing volumes.
> Hardware support told you the DS6800 is fine. Instead of purging and
> reconfigure, you should be able to retain the current volumes.  If you have
> access to the existing user definitions, then you should be able  to retain
>>existing user volumes.
>
> Okay – I think first I have to figure out why the system won’t IPL from tape 
> or disk. I guess they could try IPLing from a DVD if they have this starter 
> system. I don’t know if they do or not. I’ll ask.
>
>>Download a copy of ZZSA and burn it to a CD. Have Operations IPL that CD and 
>>use it to explore the volumes, specifically the Resvol and IPL required 
>>volumes (IODF Volume etc). From there you should have an idea as to what is 
>>>actually broken.
>
> I’ll pass this on to the customer
>
>>IBM SUPPORT does not help in situations where it's a configuration issue. If 
>>the error is the IOCDS was not updated, then they are not responsible. On the 
>>other hand, if the problem is hardware, then hardware support is responsible 
>>and if there is a software bug then software support is responsible. Everyone 
>>is responsible to point the figure at someone else so they don't have to deal 
>>with it. If you point the finger at support hard enough, they may resolve the 
>>issue for you.
>
> If you actually mean IBM PROFESSIONAL SERVICES is maintaining this system, 
> then yes, they are responsible.
>
> It seems strange that they have been down for 3 weeks and not screaming.
>
>>Maybe you should have them consider allowing you access to the hardware 
>>console (temporarily).
>
> The system crashed as a result of a power outage. All was well before that. 
> We had an error code of ACTZ0182. That’s all I told IBM when I made the 
> service call. What I wanted was for someone from IBM to determine if it was a 
> hardware or software bug and go from there. At this point, no one knows if 
> it’s an IOCDS problem or any other for that matter. Unfortunately I did not 
> set this machine up and know very little about it. I know the zVM and  
> Computer Associates parts obviously but with matters of the HMC, IOCDS, etc., 
> I know very little as IBM came in and set all of that up. One guy, ONE guy 
> came in and set up the HMC, DS6800, installed zVM and because the compiler 
> tapes weren’t delivered yet, another person from the same department came out 
> and installed Fortran, PASCAL, etc. Now, these are the people, or someone 
> like them that ought to be able to determine what’s going on with the system. 
> I’m 1300 miles away and can’t be away from SoCal (I work and live here after 
> all) on an open ended trip until this gets sorted out though I know this 
> would be a great learning experience if I could be there for the duration. No 
> one at the site is an IBMer – they’re all Windows or Linux people who take 
> care of things like backups and account maintenance although I can do a lot 
> of that via a link assuming the system is up. This would probably be a great 
> time to have a remote HMC! Maybe as a result of this problem, the customer 
> will buy one.
>
> Regarding the system being down for three weeks, there is one fall back and 
> that’s for the users to come to SoCal and use our legacy machine. At some 
> point after the z10 gets back on its feet, any updates will be sent back to 
> OKC and the z10 will be “caught up.”
>
>>There was an evaluation version of z/VM that was bootable from a DVD
>>in the HMC.  I would give that a shot.
>
> I’ll contact the customer and see if they can find this.
> Thanks for all of the great posts!
> Karl
>
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-- 
Mike A Schwab, Springfield IL USA
Where do Forest Rangers go to get away from it all?

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