Rich:

DSSI?

Mitch



-----Original Message-----
From: Rich Way <[email protected]>
To: IBM-MAIN <[email protected]>
Sent: Fri, Nov 8, 2013 2:22 pm
Subject: Re: JCL


I remember that clearly, and I believe Mitch and I are referring to the same 
ISV 
I know we both worked there, but at different times). We had a developer 
ncounter behavior in the JCL that differed from the documentation, and he 
eported it to IBM. IBM fixed it so that it agreed with the doc, but from that 
oint on we had to have a setting in our configuration file for customers to 
ell us whether they had that fix on or not (we weren't installed with SMP/E). 
he lesson was "for Pete's sake, don't REPORT the discrepancy or we'll have to 
upport it BOTH ways!".
Rich Way
-----Original Message-----
rom: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
f Mitch
ent: Friday, November 08, 2013 1:55 PM
o: [email protected]
ubject: Re: JCL
Paul:
You are exactly right.  That is what IBM would tell us as a vendor, but then we 
ad to turn around and support our customers because it was an "undocumented 
eature" of the IBM JCL processing environment.  Made new releases of both our 
roduct and operating systems upgrades from IBM all the more interesting when 
ll of a sudden we were not in synch again.  I recall a couple of instances 
here one of these features worked, then IBM made a change and it didn't work, 
hen a couple of years later, it was back.  .....always fun.
Mitch

-----Original Message-----
rom: Paul Gilmartin <[email protected]>
o: IBM-MAIN <[email protected]>
ent: Fri, Nov 8, 2013 1:27 pm
ubject: Re: JCL

n Fri, 8 Nov 2013 16:07:37 -0500, Mitch wrote:
I have done support for automated JCL management tools for the past 30+ years 
nd 
t is amazing the number of "features" in JCL that are not documented in the BM 
CL reference manual.  It was difficult dealing with clients who would tell s 
hey had coded something in their JCL, yet there was no mention of it being a 
pability.  .....made it difficult sometimes to keep up!
 
believe IBM's rule (stated in one or more cases) is that if it ain't ocumented 
 ain't supported; it ain't predictable; it ain't stable; and it ain't uaranteed 
 stay how it is in the next release, PUT, or even PTF.
f course the customer is always right, and even IBM listens to sufficiently ig 
ustomers.
- gil
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